Bug 477484

Summary:	After cropping, image disappears
Product:	[Applications] krita	Reporter:	Chris Peñalver <chris>
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED DUPLICATE
Severity:	minor	CC:	griffinvalley, penguinflyer2222
Priority:	NOR
Version:	5.2.1
Target Milestone:	---
Platform:	macOS (DMG)
OS:	macOS
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	File problem consistently reproducible with.

Description Chris Peñalver 2023-11-25 00:50:36 UTC

Created attachment 163444 [details]
File problem consistently reproducible with.

SUMMARY
***
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***


STEPS TO REPRODUCE
1. Create a png file using flameshot.
2. Open this png file in Kirta
3. Crop the file and save it.

OBSERVED RESULT
The image is replaced with a checker board background (although the file itself still shows the image if the file is closed and reopened with Krita).

EXPECTED RESULT
The cropped image remains.

SOFTWARE/OS VERSIONS
Windows: N/A
macOS: 14.1.1
Linux/KDE Plasma: N/A
(available in About System)
KDE Plasma Version: N/A
KDE Frameworks Version: N/A
Qt Version: N/A

ADDITIONAL INFORMATION
This has occurred with all prior versions of Krita released over last couple years, so not confirmed a regression.

Comment 1 wolthera 2023-11-25 09:38:10 UTC

Hi,

I can't reproduce this on my Linux build. Can you share the export options?

Also, is the problem here that the thumbnail shows a checker board or is it other applications that are having the same problem (like for example: image viewer, web browser).

Comment 2 Chris Peñalver 2023-11-25 13:27:45 UTC

(In reply to wolthera from comment #1)
> Hi,
> 
> I can't reproduce this on my Linux build. 

This wasn't reproduced in Linux. 

> Can you share the export options?

This has nothing to do with exporting. This occurs before any exporting.

> Also, is the problem here that the thumbnail shows a checker board or is it
> other applications that are having the same problem (like for example: image
> viewer, web browser).

This is only about how the image visually disappears after hitting Enter when done cropping.

This has nothing to do with other applications, and no other applications have the same problem.

Comment 3 Freya Lupen 2023-11-25 15:10:52 UTC

If it's fixed by unchecking Preferences->Display->Use texture buffer, it's a duplicate of bug 398689 (a macOS-only bug).

Comment 4 Chris Peñalver 2023-11-27 00:59:09 UTC

(In reply to Freya Lupen from comment #3)
> If it's fixed by unchecking Preferences->Display->Use texture buffer, it's a
> duplicate of bug 398689 (a macOS-only bug).

Hi Freya,

Thanks for the suggestion! I unchecked the box and it wasn't reproducible. Hence, I'll mark this a duplicate for now.

*** This bug has been marked as a duplicate of bug 398689 ***