Bug 477458

Summary: Saved files cannot be opened
Product: [Applications] krita Reporter: Kirill <kirill.spb>
Component: * UnknownAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: crash CC: griffinvalley
Priority: NOR    
Version First Reported In: 5.2.1   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: The program cannot open saved files. It says the file format is not supported. Save with .kra resolution

Description Kirill 2023-11-24 10:37:26 UTC
Created attachment 163424 [details]
The program cannot open saved files. It says the file format is not supported. Save with .kra resolution

SUMMARY
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STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 wolthera 2023-11-24 12:42:47 UTC
Hi,

It looks like what you tried to do is save the file as a PSD by adding a PSD extension. Normally, if you do this in Krita, it will select the PSD export filter for you and save as a proper PSD file. If you renamed and added an extension inside of the file browser, the file browser doesn't know what a PSD file is, so it cannot turn it into a proper PSD file (instead it stays the old file type, but then with a funny name). Krita in turn will get confused if you try to load a file that has a PSD extension but is not.

In short: if you want to save PSD files, do so in Krita, not by renaming files.
Comment 2 Bug Janitor Service 2023-12-09 03:46:10 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2023-12-24 03:46:18 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!