Bug 477380

Summary:	debian12 says bluetooth is disabled. can't enable bluetooth in settings page
Product:	[Applications] systemsettings	Reporter:	Steven <Steven.E.Friedrich>
Component:	kcm_bluetooth	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	nate, nowrep
Priority:	NOR
Version First Reported In:	5.27.5
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Steven 2023-11-22 17:59:45 UTC

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
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***


STEPS TO REPRODUCE
1. If bluetooth is enabled, disable it. 
2. Now try to re-enable bluetooth


OBSERVED RESULT
Bluetooth can't be re-enabled.

EXPECTED RESULT
Bluetooth should be re-enabled

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: debian12
(available in About System)
KDE Plasma Version: 5.27.5
KDE Frameworks Version: 5.103.0
Qt Version: 5.15.8

ADDITIONAL INFORMATION

Comment 1 Nate Graham 2023-11-29 22:51:50 UTC

Thanks for the bug report! Unfortunately I'm having a hard time figuring out what bug is being reported here. I'd recommend posting a question at https://discuss.kde.org/c/help/6, and hopefully the people there can help you determine what the problem is and whether it's caused by a bug in any KDE software. If that's determined to be the cause, please don't hesitate to come back here, re-open this bug report, and describe what the problem was determined to be.

Thanks again!

Comment 2 Steven 2023-11-30 03:31:30 UTC

I fixed this by installing realtek-firmware package.

On 11/29/23 5:51 PM, Nate Graham wrote:
> https://bugs.kde.org/show_bug.cgi?id=477380
>
> Nate Graham <nate@kde.org> changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>           Resolution|---                         |NOT A BUG
>                   CC|                            |nate@kde.org
>               Status|REPORTED                    |RESOLVED
>
> --- Comment #1 from Nate Graham <nate@kde.org> ---
> Thanks for the bug report! Unfortunately I'm having a hard time figuring out
> what bug is being reported here. I'd recommend posting a question at
> https://discuss.kde.org/c/help/6, and hopefully the people there can help you
> determine what the problem is and whether it's caused by a bug in any KDE
> software. If that's determined to be the cause, please don't hesitate to come
> back here, re-open this bug report, and describe what the problem was
> determined to be.
>
> Thanks again!
>

Comment 3 Steven 2023-12-05 21:46:35 UTC

The problem was missing firmware.  I installed package firmware-realtek 
and now bluetooth works.

On 11/29/23 5:51 PM, Nate Graham wrote:
> https://bugs.kde.org/show_bug.cgi?id=477380
>
> Nate Graham <nate@kde.org> changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>           Resolution|---                         |NOT A BUG
>                   CC|                            |nate@kde.org
>               Status|REPORTED                    |RESOLVED
>
> --- Comment #1 from Nate Graham <nate@kde.org> ---
> Thanks for the bug report! Unfortunately I'm having a hard time figuring out
> what bug is being reported here. I'd recommend posting a question at
> https://discuss.kde.org/c/help/6, and hopefully the people there can help you
> determine what the problem is and whether it's caused by a bug in any KDE
> software. If that's determined to be the cause, please don't hesitate to come
> back here, re-open this bug report, and describe what the problem was
> determined to be.
>
> Thanks again!
>