Bug 476078

Summary:	'View sent data' files are all empty even though I set the User Feedback slider to the maximum
Product:	[Applications] systemsettings	Reporter:	kdereport.firehalls
Component:	kcm_feedback	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	REPORTED ---
Severity:	normal	CC:	aleixpol, nate
Priority:	NOR
Version First Reported In:	5.27.9
Target Milestone:	---
Platform:	Arch Linux
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description kdereport.firehalls 2023-10-25 09:06:35 UTC

This is not new to the latest version of Plasma. A few years ago I enabled telemetry to the maximum level because I want to help make Plasma better. 
Problem is if I click on 'View sent data' Dolphin opens `/home/my_name/.local/share/plasmashell/kuserfeedback/audit/` but 
- The last file is from May 2022
- All files there are empty (not a single line in them)

SOFTWARE/OS VERSIONS
KDE Plasma Version: 5.27.9
KDE Frameworks Version: 5.111.0
Qt Version: 5.15.11

ADDITIONAL INFORMATION
I'm on Wayland. I have firejail + Apparmor enabled in my system, don't know if that makes any difference.

Comment 1 Nate Graham 2023-10-25 15:22:36 UTC

I suspect that it does make a difference. If you disable firejail, do files start getting populated with data?

Comment 2 kdereport.firehalls 2023-10-25 23:28:42 UTC

(In reply to Nate Graham from comment #1)
> I suspect that it does make a difference. If you disable firejail, do files
> start getting populated with data?

I will try. After disabling it, do I need to do something to "trigger" the generation of feedback files?

Comment 3 Nate Graham 2023-10-26 21:26:13 UTC

Just keep using Plasma normally I guess. After a reboot, probably.

Comment 4 kdereport.firehalls 2023-10-31 10:24:07 UTC

Ok weird: I disabled firejail and moved all the files in the plasmashell/kuserfeedback/audit directory to know immediately when a new one was created and:

- If I now open the files they contain some info but as I said the last one is from May 2022.
- Even though I used my system everyday since reporting no other file has been created in plasmashell/kuserfeedback/audit.

So I guess the bug now is that kuserfeedback is not creating feedback files. 

I'll wait for further instructions for things I can try.

Comment 5 kdereport.firehalls 2023-10-31 10:30:32 UTC

I don't know how to edit my previous comment. 
Just to be clear when I say "If I now open the files they contain some info" I mean the files I moved i.e. the ones which I said were empty previously, there are no other files since new ones are not being created.