Bug 473987

Summary:	Kmail doesn't always receive mail immediately (or at all)
Product:	[Applications] kmail2	Reporter:	Lloyd Osten <lloyd.osten>
Component:	commands and actions	Assignee:	kdepim bugs <kdepim-bugs>
Status:	REPORTED ---
Severity:	normal	CC:	lloyd.osten
Priority:	NOR
Version:	5.23.1
Target Milestone:	---
Platform:	Mageia RPMs
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Lloyd Osten 2023-08-31 12:34:19 UTC

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Start Kmail (it is set to receive mail on startup)
2. It shows the number of unread messages in my "inbox.) 
3. 

OBSERVED RESULT: It shows the number of new, unread messages in my "inbox." But the actual messages do not show up until much later


EXPECTED RESULT: The number of unread messages in the "inbox" and the actual number of unread messages in the inbox are not the same. It's very slow to download messages.


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Mageia 9 / 5.27.5
(available in About System)
KDE Plasma Version: 5.27.5
KDE Frameworks Version: 5.105.0
Qt Version: 5.15.7

ADDITIONAL INFORMATION
As a backup, I use Mozilla Thunderbird. It downloads all messages immediately

Comment 1 Lloyd Osten 2023-09-19 11:50:24 UTC

Ok, I started kmail right after my computer booted. It showed no e-mails. So I tried Control-Alt-Backspace to reset the Desktop. I tried Kmail again. 28 messages showed up instantly.

Comment 2 Lloyd Osten 2023-09-25 11:37:50 UTC

And now, today (September 25, 2023) Kmail did not download any mail right away when I clicked on "check mail." About one minute later, it downloaded ALL of the messages from my ISP e-mail server....more than 1000 messages.... (I set Kmail NOT to delete e-mails from the server)