Bug 473727

Summary: Render animation failed, Unknown error
Product: [Applications] krita Reporter: cyberbox15
Component: AnimationAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WAITINGFORINFO    
Severity: normal CC: dimula73
Priority: NOR    
Version: 5.2.0-beta2   
Target Milestone: ---   
Platform: Compiled Sources   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Crash log, exported from Krita

Description cyberbox15 2023-08-24 15:36:57 UTC
Created attachment 161163 [details]
Crash log, exported from Krita

OBSERVED RESULT
With the exception of the WEBM format, all the format I've tried to render an animation, it gave an Unknown Error

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
ADDITIONAL INFORMATION
Comment 1 Dmitry Kazakov 2023-08-31 12:54:30 UTC
Hi, Cyberbox!

Could you please test this build when it is finished?

https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/1964/

It might be that the problem is the same as in bug 473207 and might be fixed now...

It the problem persists could you try two following steps:

1) Make sure that you don't have any "Custom ffmpeg arguments" line set in the encoder options
2) Try to use ffmpeg.exe that is embedded into Krita package itself (it supports libopenh264 codec only)
Comment 2 cyberbox15 2023-08-31 15:58:47 UTC
(In reply to Dmitry Kazakov from comment #1)
> Hi, Cyberbox!
> 
> Could you please test this build when it is finished?
> 
> https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/1964/
> 
> It might be that the problem is the same as in bug 473207 and might be fixed
> now...
> 
> It the problem persists could you try two following steps:
> 
> 1) Make sure that you don't have any "Custom ffmpeg arguments" line set in
> the encoder options
> 2) Try to use ffmpeg.exe that is embedded into Krita package itself (it
> supports libopenh264 codec only)

The issue has been resolved by changing the encoding from H264 to H625 (HEVC)

The embedded ffmpeg file couldn't be used, as in the file is nowhere, only the ffprobe.exe I could find.