Bug 473619

Summary:	[Windows] Program doesn't launch, shows 2 errors instead
Product:	[Applications] subtitlecomposer	Reporter:	davidkacerek
Component:	general	Assignee:	Mladen Milinkovic, Max <maxrd2>
Status:	CONFIRMED ---
Severity:	crash	CC:	davidkacerek, rdkracz, user12
Priority:	NOR
Version First Reported In:	git-master
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	openAL error ICU library error

Description davidkacerek 2023-08-22 01:59:09 UTC

Created attachment 161102 [details]
openAL error

**Summary**
SubtitleComposer won't launch, shows 2 erors instead:
openAL library- & ICU library-related. Please see attachments.

**Steps to reproduce**
1. Install the program, either the stable version or the development build from GitLab:
https://subtitlecomposer.kde.org/download.html
2. Launch it either from the Start menu shortcut or directly from: %PROGRAMFILES(X86)%\SubtitleComposer\bin\SubtitleComposer.exe

**Observed result**
2 errors show up, program doesn't launch.

**Expected result**
No error shows up, program launches.

**Software/OS version**
PS C:\Users\David\Desktop> systeminfo | select-string -pattern "os name", ^"os version"

OS Name:                   Microsoft Windows 10 Pro
OS Version:                10.0.19045 N/A Build 19045

**Additional information**
Unfortunately, captured errors are not in English even after Windows display language has been changed to En/US.

Comment 1 davidkacerek 2023-08-22 01:59:53 UTC

Created attachment 161103 [details]
ICU library error

Comment 2 Mladen Milinkovic, Max 2023-08-22 12:39:02 UTC

Thanks for the report.

Comment 3 Mladen Milinkovic, Max 2024-02-22 14:29:21 UTC

*** Bug 479164 has been marked as a duplicate of this bug. ***

Comment 4 user12 2024-05-18 14:48:37 UTC

First of all, I am not at all a programmer.
I just came to register in this website.
I had the same problem of .dll at starting and the program didn't start, subtitle composer,on win 11 etc.
I had modified a desktop computer tower on windows and removed a graphic on two which had
and after I have installer driver on a old 256 mb graphic card and after that I had not the problem. On windows, the software load at start menu. I had copy paste the folder of the program and even if I copy (I tried) on a other computer which has windows 10 and had the same problem, the error is not now. I know that I say seems false but it is true. If you are interested I would share the folder of course 100% free with your team. I could upload the folder on pcloud or other and send you the link. my email is user12@gmx.fr