Bug 470919

Summary: Pressure sensitivity with a Bamboo Ink pen is not working in Krita on MS Surface Laptop Studio
Product: [Applications] krita Reporter: marcelo.lopezjr
Component: Tablets (tablet issues are only very rarely bugs in Krita!)Assignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: halla, marcelo.lopezjr
Priority: NOR Keywords: triaged
Version First Reported In: 5.1.5   
Target Milestone: ---   
Platform: Compiled Sources   
OS: All   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Notice that none of the strokes reflect pressure sensitivity differences being present.

Description marcelo.lopezjr 2023-06-12 01:39:35 UTC
Created attachment 159605 [details]
Notice that none of the strokes reflect pressure sensitivity differences being present.

SUMMARY
***
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See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Use a Bamboo Ink pen (using MPP protocol) by pairing it with the Surface Laptop Studio.
2. Test with MS Whiteboard (notice that Pressure sensitivity works when using any selected pen)
3. Open Krita, create a new canvas.
4. Select any pen style that makes use of pressure sensitivity (a Marker for example).
5. Draw on the canvas with the lightest touch possible, then increase the pressure and you will notice that there is no difference in the FULLNESS of what's drawn on the Screen.
6. I checked settings to use BOTH WinTab and Windows 8+ configurations. Neither of which results in any pressure sensitivity expectations being present.


OBSERVED RESULT

No pressure sensitivity being present.

EXPECTED RESULT

Pressure sensitivity being present.



SOFTWARE/OS VERSIONS
Windows:  11
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION:  Test requires a Wacom Bamboo Ink Stylus/Pen
Comment 1 Halla Rempt 2024-06-13 08:48:39 UTC
I'm afraid we simply don't have access to the hardware. Additionally, we don't have any code in Krita that interfaces with pens or tablets; all that happens in the driver, the OS and in Qt, so we probably won't be able to implement support for this stylus. 

If in the tablet tester part of the tablet config dialog only mouse events are shown, then it is certain that this issue is somewhere on one of those components.

Does the Surface Studio come with a stylus, and does that work?
Comment 2 Bug Janitor Service 2024-06-28 03:47:41 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2024-07-13 03:46:52 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!