Bug 469836

Summary: After update kmymoney doesn't start anymore!
Product: [Applications] kmymoney Reporter: Herwig Janssen <herwig.janssen>
Component: generalAssignee: KMyMoney Devel Mailing List <kmymoney-devel>
Status: RESOLVED DUPLICATE    
Severity: normal CC: ostroffjh
Priority: NOR    
Version: 5.1.3   
Target Milestone: ---   
Platform: Other   
OS: Other   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Herwig Janssen 2023-05-16 05:47:55 UTC
Hello,

on 05/09/23 I updated to the Windows version "kmymoney-5.1-1762-windows-cl-msvc2019-x86_64". After that, kmymoney won't open anymore. For fractions of a second it looks as if the program would open before disappearing again.

How do I get a working version of kmymoney again?

Kind regards
Herwig Janssen
Comment 1 Jack 2023-05-18 17:41:22 UTC
Can you try starting KMM from a command line/console?  That might show some information about why it is failing.  Also, which version of Windows are you running?
Comment 2 Herwig Janssen 2023-05-21 07:28:59 UTC
Hello,

I am using the following version of Windows:
Windows 10
 

Then I tried to start KMM from a command line/console. In "cmd" the following error message appears afterwards:

C:\Users\Herwig\AppData\Local\kmymoney\bin>kmymoney.exe

C:\Users\Herwig\AppData\Local\kmymoney\bin>WebConnect: Try to connect to WebConnect server
WebConnect: Connect to server failed
WebConnect: Running in server mode
Found html dir(s): ("C:/Users/Herwig/AppData/Local/kmymoney/bin/data/kmymoney//html/")
Found an 'html' folder with CSS files: "C:/Users/Herwig/AppData/Local/kmymoney/bin/data/kmymoney//html/"
System icon theme as reported by QT:  ""
kf.config.core: Use of KConfigWatcher without DBus support. You will not receive updates
QPainter::begin: Paint device returned engine == 0, type: 2
QPainter::begin: Paint device returned engine == 0, type: 2
QPainter::begin: Paint device returned engine == 0, type: 2
QPainter::begin: Paint device returned engine == 0, type: 2
QPainter::begin: Paint device returned engine == 0, type: 2
QPainter::begin: Paint device returned engine == 0, type: 2
QPainter::begin: Paint device returned engine == 0, type: 2
QPainter::begin: Paint device returned engine == 0, type: 2
kf.xmlgui: Shortcut for action  "transaction_assign_number" "Nõchste Nummer zuweisen" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "transaction_mark_toggle" "Umschalten" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "transaction_mark_reconciled" "Abgeglichen" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "transaction_mark_cleared" "Verrechnet" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "transaction_select_all" "Alle auswõhlen" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "transaction_new" "Neu" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "account_reconcile" "Abgleichen ..." set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "edit_find_transaction" "Buchung suchen ..." set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "view_hide_reconciled_transactions" "Abgeglichene Buchungen ausblenden" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "view_show_transaction_detail" "Buchungsdetails anzeigen" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "view_hide_unused_categories" "Ungenutzte Kategorien ausblenden" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
kf.xmlgui: Shortcut for action  "view_show_all_accounts" "Alle Konten anzeigen" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/budgetview.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/checkprinting.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/csvexporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/csvimporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/forecastview.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/gncimporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/icalendarexporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/kcm_checkprinting.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/kcm_csvimporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/kcm_forecastview.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/kcm_icalendarexporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/kcm_qif.dll" Validity false
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/kcm_reportsview.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/kcm_xmlstorage.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/konlinetasks_sepa.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/ofximporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/onlinejoboutboxview.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/qifexporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/qifimporter.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/reconciliationreport.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/reportsview.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/sqlstorage.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/weboob.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/woob.dll" Validity true
Located plugin "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/xmlstorage.dll" Validity true
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/budgetview.dll"
Plugins: budgetview loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/checkprinting.dll"
Plugins: checkprinting loaded
QIODevice::read (QFile, "C:\Program Files\kmymoney\bin\data\checkprinting\check_template.html"): device not open
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/csvexporter.dll"
Plugins: csvexporter loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/csvimporter.dll"
Plugins: csvimporter loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/forecastview.dll"
Plugins: forecastview loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/gncimporter.dll"
Plugins: gncimporter loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/icalendarexporter.dll"
Plugins: icalendarexporter loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/ofximporter.dll"
Plugins: ofximporter loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/onlinejoboutboxview.dll"
Plugins: onlinejoboutboxview loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/qifexporter.dll"
Plugins: qifexporter loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/qifimporter.dll"
Plugins: qifimporter loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/reconciliationreport.dll"
Plugins: reconciliation report loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/reportsview.dll"
Plugins: reportsview loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/sqlstorage.dll"
Plugins: sqlstorage loaded
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/weboob.dll"
Could not load plugin 'C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/weboob.dll', error: Cannot load library C:\Users\Herwig\AppData\Local\kmymoney\bin\kmymoney\weboob.dll: Das angegebene Modul wurde nicht gefunden.
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/woob.dll"
Could not load plugin 'C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/woob.dll', error: Cannot load library C:\Users\Herwig\AppData\Local\kmymoney\bin\kmymoney\woob.dll: Das angegebene Modul wurde nicht gefunden.
Loading "C:/Users/Herwig/AppData/Local/kmymoney/bin/kmymoney/xmlstorage.dll"
Plugins: xmlstorage loaded
Found html dir(s): ("C:/Users/Herwig/AppData/Local/kmymoney/bin/data/kmymoney//html/")
Found an 'html' folder with CSS files: "C:/Users/Herwig/AppData/Local/kmymoney/bin/data/kmymoney//html/"
reading file
start parsing file
startDocument
reading securities
endDocument
Cost center model created with items 0
Payees model created with items 0
Setting a QCompleter on non-editable QComboBox is not allowed.
Setting a QCompleter on non-editable QComboBox is not allowed.
Could not find QtWebEngineProcess.exe


I hope this info helps.

Best regards
Herwig Janssen
Comment 3 Bug Janitor Service 2023-06-05 03:45:20 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Jack 2023-06-05 15:41:51 UTC
Adjusting state, but will probably close as duplicate, when I have time to find the other bug.

It looks like a problem in building the package - nothing you can do until the team manages to track that down.
Comment 5 Thomas Baumgart 2023-06-06 12:25:45 UTC

*** This bug has been marked as a duplicate of bug 470001 ***