Bug 469688

Summary: Unable to launch the software after installation
Product: [Applications] digikam Reporter: ktvheiheihei
Component: Faces-EngineAssignee: Digikam Developers <digikam-bugs-null>
Status: RESOLVED FIXED    
Severity: crash CC: caulier.gilles
Priority: NOR    
Version First Reported In: 8.0.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In: 8.2.0
Sentry Crash Report:
Attachments: The software is unresponsive in this interface

Description ktvheiheihei 2023-05-13 04:37:13 UTC
Created attachment 158901 [details]
The software is unresponsive in this interface

SUMMARY
Unable to launch the software after installation
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. I don't know why it would cause, this is my first time installing the software
2. 
3. 

OBSERVED RESULT
The software is unresponsive and I can't do anything like cancel the download and then crash back

EXPECTED RESULT
have somebody can tell me how to repair this wrong?


SOFTWARE/OS VERSIONS
Windows: 10

ADDITIONAL INFORMATION
Comment 1 caulier.gilles 2023-05-13 04:47:49 UTC
This dialog download face engine deep learning models files from the Internet. Probably, you have a network problem. 

With next 8.1.0, you can by pass this stage:

https://files.kde.org/digikam/

Please try to use this version instead

Gilles Caulier
Comment 2 ktvheiheihei 2023-05-13 07:49:59 UTC
(In reply to caulier.gilles from comment #1)
> This dialog download face engine deep learning models files from the
> Internet. Probably, you have a network problem. 
> 
> With next 8.1.0, you can by pass this stage:
> 
> https://files.kde.org/digikam/
> 
> Please try to use this version instead
> 
> Gilles Caulier
Thank you for the advice. But I tried version 8.1 and the problem persisted, when I chose to cancel the download, I entered the main interface of the software, but I couldn't do anything, and then it crashed
Comment 3 caulier.gilles 2023-05-13 07:59:08 UTC
Very strange because i cannot reproduce here...

Typically try to check the option "disable faces engine..." option box in this dialog and press OK.

Gilles Caulier
Comment 4 caulier.gilles 2023-05-17 15:25:46 UTC
@ktvheiheihei@foxmail.com

Any feedback here ?

Gilles Caulier
Comment 5 caulier.gilles 2023-10-15 03:39:20 UTC
@ktvheiheihei@foxmail.com,

This problem still reproducible with the new digiKam 8.2.0 pre-release Windows
installer available at usual place:

https://files.kde.org/digikam/

This new bundle is based on last Qt framework 5.15.11 and KDE framework 5.110.

Thanks in advance

Gilles Caulier
Comment 6 caulier.gilles 2023-11-19 16:56:41 UTC
This crash is not reproducible with digiKam compiled under Windows with
VCPKG. digiKam 8.2.0 pre-release installer is here :

https://files.kde.org/digikam/unstable/

Gilles Caulier