Bug 465477

Summary:	Krita crashes when pen is touched to XP-Pen Artist 13 (second generation) tablet
Product:	[Applications] krita	Reporter:	David Thrasher <dave>
Component:	Tablets (tablet issues are only very rarely bugs in Krita!)	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	crash	CC:	amy
Priority:	NOR
Version First Reported In:	5.1.5
Target Milestone:	---
Platform:	Mint (Ubuntu based)
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description David Thrasher 2023-02-08 15:14:49 UTC

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Touch the pen to the tablet to draw or paint.
2. 
3. 

OBSERVED RESULT
Krita crashes immediately.

EXPECTED RESULT
Krita pen performing function of selected brush when using XP-Pen Artist 13 (second generation) tablet.

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 
(available in About System)
Linux Mint 21 Cinnamon  - Linux kernel 5.15.046-generic x86_64bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.10 tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubentu 22.04 jammy

ADDITIONAL INFORMATION
My old Wacom Bamboo tablet works fine.

Comment 1 David Thrasher 2023-02-08 16:57:54 UTC

I reinstalled the XP-Pen driver software and this time restarted the computer and that took care of the problem. The tablet now works as intended.

Comment 2 amyspark 2023-02-09 00:34:11 UTC

Thanks for letting us know!