Bug 463074

Summary:	Keeps crashing and is unresponsive to sysrq
Product:	[KDE Neon] neon	Reporter:	Shookshivers <acuzoka>
Component:	general	Assignee:	Neon Bugs <neon-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	crash	CC:	jr, neon-bugs-null, sitter
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Shookshivers 2022-12-15 14:21:13 UTC

SUMMARY
Plasma freezes and does not allow key input.  This happens intermittently and leaves no dump or errors in logs.


OBSERVED RESULT
Plasma window manager freezes. 

EXPECTED RESULT
Plasma window manager should not freeze

Operating System: KDE neon 5.26
KDE Plasma Version: 5.26.4
KDE Frameworks Version: 5.101.0
Qt Version: 5.15.7
Kernel Version: 5.15.0-56-generic (64-bit)
Graphics Platform: Wayland
Processors: 8 × Intel® Core™ i7-8565U CPU @ 1.80GHz
Memory: 7.5 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620
Manufacturer: HUAWEI
Product Name: MACHR-WX9
System Version: M1010

Comment 1 Shookshivers 2022-12-23 18:48:23 UTC

This has nothing to do with the OS or KDE but the hardware as it effects all OS's due to it being an SSD (perhaps RAM issue however i doubt that) issue.  Some reports have  indicated that the SSD drive needs to be reseated.  I did just that and also replaced all thermal glue and pads with new ones.  The laptop is a Huawell X Pro 2019 which doesnt have a very good cooling system hence why i replaced all thermal pads and glue with Artic APT2560 0.5 mm piece.  It has not frozen since.