Bug 462392

Summary: Installation of debug symbols doesn't work
Product: [KDE Neon] neon Reporter: Piotr Mierzwinski <piotr.mierzwinski>
Component: generalAssignee: Neon Bugs <neon-bugs>
Status: RESOLVED WAITINGFORINFO    
Severity: normal CC: dark0ne, jr, neon-bugs, sitter, thomas.pfeiffer
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: installation of debug symbols

Description Piotr Mierzwinski 2022-11-29 13:16:37 UTC
Created attachment 154135 [details]
installation of debug symbols

SUMMARY
I used up-to-dated Neuon Unstable system.
Discover crashed in Dr Konqi I got two starts for stack trace, so I clicked "Install Debug Symbols". In result I got error like: "An error occured during installation. Failed to obtain authentication" and output as in attached file.
Please notice that this was working in previous version of Neon. 

STEPS TO REPRODUCE
1. Any KDE application crashed (in my case Discover)
2. Click get more information to get stack trace coming from crash
3. Click button "Install Debug Symbols"

OBSERVED RESULT
Appeared error like: "An error occured during installation. Failed to obtain authentication" and output as in attached file.

EXPECTED RESULT
Installation suggested packages with debug symbols.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.26.80
KDE Frameworks Version: 5.101.0
Qt Version: 5.15.7

ADDITIONAL INFORMATION
Neon Unstable, up-to-date (morning updates for 29/11/2022)
Comment 1 Thomas Pfeiffer 2022-12-17 21:15:33 UTC
Same here, on a new installation of KDE neon 5.26. DrKonqi wants to install debug symbols, but does not show the KDEsu dialog and fails to get authentication.
Comment 2 aeneid 2022-12-26 14:16:35 UTC
Same here - Neon Unstable. Temporary workaround:

sudo drkonqi-pk-debug-installer kscreen
Comment 3 Carlos De Maine 2025-09-20 09:35:21 UTC
Thank you for your bug report! 
However this bug report was created/provided previous to 01/01/2023 and also has not received any updates since  before 01/01/2025. 
Unfortunately KDE neon no longer provides updates for anything older than noble 24.04 based edition's.
Please upgrade to KDE neon noble and if you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report.
Thanks for understanding!