Bug 462158

Summary:	"Krita cannot be open, you should put it into bin" msg on MacOS 10.13.6
Product:	[Applications] krita	Reporter:	Benoit CHAIX <bchaix>
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	bchaix, halla
Priority:	NOR
Version:	5.1.3
Target Milestone:	---
Platform:	macOS (DMG)
OS:	macOS
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Error message attachment-21644-0.html cropped-logoCaBooster-600x126.jpg

Description Benoit CHAIX 2022-11-23 09:50:34 UTC

Created attachment 153967 [details]
Error message

SUMMARY
On 1st opening of the app, after verification process, error msg display :
"krita" is dammaged and cannot be opened. You should place this element into bin.
***


STEPS TO REPRODUCE
1. Download via Firefox 107.0 from https://krita.org/fr/telechargement/krita-desktop/
2. Open .dmg file
3. Drag the "krita" file to "Applications" folder
4. double click on "krita" file

OBSERVED RESULT
Error message display : "krita" is dammaged and cannot be opened. You should place this element into bin.

EXPECTED RESULT
Opening the app

SOFTWARE/OS VERSIONS
Windows: 
macOS: 10.13.6
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 10.4

ADDITIONAL INFORMATION

Comment 1 Halla Rempt 2022-11-23 09:57:46 UTC

Sorry, but it works fine on my macOS Ventura 13 14" macbook pro and on my 15" intel macbook pro with macOS 10.14. MacOS version numbering has gotten confusing in recent years; if you're not using Ventura 13 but 10.13, you might need this workaround: https://www.youtube.com/watch?v=3py0kgq95Hk -- this is an Apple thing, not a bug in Krita, though. Apple changed their app verification ways a bit too often.

Comment 2 Benoit CHAIX 2022-11-23 10:14:44 UTC

Created attachment 153968 [details]
attachment-21644-0.html

Thanks a lot, it works fine !

Althougt this is not a bug, this problem could perhaps be addressed in a readme file in the .dmg package.
Perhaps I’m not the only one to encounter it...

Best regards

Benoit CHAIX
CA-Booster <http://ca-booster.com/>
06 23 46 13 84




> Le 23 nov. 2022 à 10:57, Halla Rempt <bugzilla_noreply@kde.org> a écrit :
> 
> https://bugs.kde.org/show_bug.cgi?id=462158
> 
> Halla Rempt <halla@valdyas.org> changed:
> 
>           What    |Removed                     |Added
> ----------------------------------------------------------------------------
>             Status|REPORTED                    |RESOLVED
>         Resolution|---                         |NOT A BUG
>                 CC|                            |halla@valdyas.org
> 
> --- Comment #1 from Halla Rempt <halla@valdyas.org> ---
> Sorry, but it works fine on my macOS Ventura 13 14" macbook pro and on my 15"
> intel macbook pro with macOS 10.14. MacOS version numbering has gotten
> confusing in recent years; if you're not using Ventura 13 but 10.13, you might
> need this workaround: https://www.youtube.com/watch?v=3py0kgq95Hk -- this is an
> Apple thing, not a bug in Krita, though. Apple changed their app verification
> ways a bit too often.
> 
> -- 
> You are receiving this mail because:
> You are on the CC list for the bug.
> You reported the bug.

Comment 3 Benoit CHAIX 2022-11-23 10:14:45 UTC

Created attachment 153969 [details]
cropped-logoCaBooster-600x126.jpg