Bug 459152

Summary:	Reporting a bug after a crash is a hassle because of unclear directions to install debug packages
Product:	[Applications] drkonqi	Reporter:	Yann Salmon <contact+bugs+kde>
Component:	general	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED DOWNSTREAM
Severity:	crash	CC:	sitter
Priority:	NOR
Version First Reported In:	5.24.6
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Yann Salmon 2022-09-15 10:32:37 UTC

SUMMARY
The Assistant that appears after a crash to report a bug requires you to have a stacktrace with debugging information, but upgrading the system to do so is complicated.

STEPS TO REPRODUCE
1. Have a part of Plasma crash.
2. Try to report a bug with the assistant that pops up.
3. Observe that it complains about the stacktrace not being helpful
4. Click on the link below
5. Be overwhelmed by the unclear technical steps required
6. Abandon reporting about the crash

OBSERVED RESULT
We get a list of files for which there is no debugging information and are told to install the debug version of the corresponding packages.


EXPECTED RESULT
The assistant should show which are the corresponding packages, and offer to install the required versions.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: KUbuntu 22.04
(available in About System)
KDE Plasma Version: 5.42.6
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3

ADDITIONAL INFORMATION

Comment 1 Harald Sitter 2022-09-16 14:56:46 UTC

You'll want to talk to your distribution about that.