Bug 457700

Summary:	Krita disables my pen
Product:	[Applications] krita	Reporter:	Owen <owenkiteck>
Component:	Tablets (tablet issues are only very rarely bugs in Krita!)	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	halla
Priority:	NOR
Version First Reported In:	5.0.6
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Owen 2022-08-10 03:06:14 UTC

SUMMARY
After about 30 minutes my renaisser pen will stop working and requires me to restart my laptop for it to work again.


STEPS TO REPRODUCE
1. Use renaisser pen for about 30 min to an 1 hr

OBSERVED RESULT
Pen is completely disabled

EXPECTED RESULT
Pen should continue to work

SOFTWARE/OS VERSIONS
Windows: Yes

ADDITIONAL INFORMATION
I got a new renaisser pen not long after this issue and it still persisted, so I don't believe it is the pen malfunctioning
The pen does not disable if I am not using krita.
This issue did not happen for a couple months when I first got krita.

Comment 1 Halla Rempt 2022-08-10 05:51:30 UTC

Sorry, Krita doesn't do this. Krita cannot do this: Krita only uses the OS api's for receiving pen events. If you have been using Krita for some time before the problem appeared, something else has changed: a windows update, a pen driver update -- and that caused the problem.