Bug 457040

Summary: Dialog to download new stuff (anything, wallpaper, applets, themes) hangs. must kill window
Product: [Frameworks and Libraries] frameworks-knewstuff Reporter: Mathieu Jobin <opensource>
Component: generalAssignee: Dan Leinir Turthra Jensen <admin>
Status: RESOLVED WORKSFORME    
Severity: normal CC: alexander.lohnau, kdelibs-bugs-null, nate
Priority: NOR    
Version First Reported In: 5.95.0   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Mathieu Jobin 2022-07-23 07:41:01 UTC 
SUMMARY

Anywhere in the settings, I have a button "Get new ..." to download new materials. Can be anything, wallpapers, themes, etc.
used to work fine. Now hangs forever. I waited more than 1h. Finally, I close the window, and I am asked to force kill.



STEPS TO REPRODUCE
1.  open system settings, find "Get new ..." button
2. click on it
3.  wait forever
4. kill system settings.

OBSERVED RESULT

if I try to download plasma widgets, then I have to kill plasmashell instead of systemsettings, which always makes me sad.


EXPECTED RESULT

as before, it should just work

SOFTWARE/OS VERSIONS
Operating System: Kubuntu 22.04
KDE Plasma Version: 5.25.2
KDE Frameworks Version: 5.95.0
Qt Version: 5.15.3
Kernel Version: 5.15.0-41-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-8550U CPU @ 1.80GHz
Memory: 19.4 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620
Manufacturer: FUJITSU
Product Name: FMVWB3U28

ADDITIONAL INFORMATION
Comment 1 Alexander Lohnau 2022-07-24 06:14:10 UTC 
Please check if you get any useful log messages on the command line.
Also, you could set the log level using kdebugsettings to debug for KNewStuff, that should provide additional information.
Comment 2 Nate Graham 2022-07-26 19:04:35 UTC 
.
Comment 3 Bug Janitor Service 2022-08-10 04:35:50 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-08-25 04:35:52 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!