Bug 454401

Summary:	Gwenview freezes while opening an image file (jpg) from an external drive
Product:	[Applications] gwenview	Reporter:	Felipe Torres <torresfelipex1>
Component:	general	Assignee:	Gwenview Bugs <gwenview-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	grave	CC:	idontfeelcomfygivingyoumyemail, kdelovaa
Priority:	NOR
Version First Reported In:	21.12.2
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Felipe Torres 2022-05-25 17:18:47 UTC

Gwenview freezes while opening an image file (jpg) from an external drive
***
The program completely freezes, and the user has to kill the window manually. This has happened all times to me whenever I was trying to open an image from an external drive (either USB flash drive or an SD card). Image files are fine: if I copy the files first to the local drive, Gwenview successfully opens them.
***


STEPS TO REPRODUCE
1. Open Dolphin and navigate to some folder with images in JPG format from an external drive.
2. Open some image using Gwenview.

OBSERVED RESULT

Gwenview shows the image, but it completely freezes.

EXPECTED RESULT

Gweview would show the image, and the interface should be responsible.

SOFTWARE/OS VERSIONS
Operating System: Fedora Linux 36
KDE Plasma Version: 5.24.5
KDE Frameworks Version: 5.93.0
Qt Version: 5.15.3
Kernel Version: 5.17.9-300.fc36.x86_64 (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-6400 CPU @ 2.70GHz
Memory: 15.5 GiB of RAM
Graphics Processor: Quadro P400/PCIe/SSE2

ADDITIONAL INFORMATION

Comment 1 John 2023-09-29 05:50:09 UTC

If there's even a tiny error on any drive (internal, separate "/" and "home", external) KDE will freeze, incl. Gwenview (confirmed). Will not happen when you access photos on your external drive with suckless (nxiv).

Comment 2 A Linux User 2025-08-21 20:05:51 UTC

Thank you for the bug report. Unfortunately we were not able to get to it yet. Can we ask you to please check if this is still an issue with Gwenview 25.08?

Comment 3 Bug Janitor Service 2025-09-05 03:48:08 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2025-09-20 03:48:02 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.