Bug 453621

Summary:	Error while opening the database
Product:	[Applications] digikam	Reporter:	Raquel <raquel_tgur>
Component:	Database-Files	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	metzpinguin
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:	7.9.0
Sentry Crash Report:

Description Raquel 2022-05-10 11:39:54 UTC

SUMMARY
***
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***


STEPS TO REPRODUCE
1. Download Digikam  - Ubuntu 18.04.6 LTS 64 bits
2. Open Digikam

OBSERVED RESULT

I get this message: Error while opening the database

EXPECTED RESULT

I am a new user, have installed Digikam but rad ran it only a couple of times before I got the error message.
I would like to restore Digikam original settings and try to make it work properly this time.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Ubuntu 18.04.6 LTS 64 bits


ADDITIONAL INFORMATION

Comment 1 Maik Qualmann 2022-05-10 11:44:09 UTC

Are you using Ubuntu's snap package? Snap packages use a sandbox and are not usable for digiKam. We no longer support Snap or Flatpak packages due to a variety of issues. Use our AppImage for Ubuntu.

Maik

Comment 2 Maik Qualmann 2022-05-15 15:09:41 UTC

Any feedback here? If you delete the configuration file under ~/.config/digikamrc, you can start with a new digiKam initial setup.

Maik