Bug 453400

Summary: shortcuts are not saved
Product: [Applications] krita Reporter: name <eltairo>
Component: Shortcuts and Canvas Input SettingsAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: normal CC: halla
Priority: NOR    
Version First Reported In: 5.0.6   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: here is log file

Description name 2022-05-04 21:15:51 UTC
Created attachment 148565 [details]
here is log file

shortcuts not saving. i reinstalled programm and shortcuts are old. can you tell me is it can be a problem in registry? i am administrator in system and tryed to launch krita as an administrator

STEPS TO REPRODUCE
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OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version:
Comment 1 Halla Rempt 2022-05-10 12:46:36 UTC
Did you configure a non-default resource folder in Krita's settings? Krita doesn't store anything in the registry, so that's irrelevant, and reinstalling Krita doesn't do anything either. Read the manual to learn how to reset Krita's settings: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration
Comment 2 Bug Janitor Service 2022-05-25 04:35:52 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 name 2022-05-25 12:41:03 UTC
once i configure some hotkeys, and now this configurations are work, but i cant change it, or reset. I think, that problem can be in admin access, but i click on program and choose "run as administrator".  Even when it runned in administartors mode, programm dont use new configurtions for hotkeys. is there some specifications for this case? Maybe you need some information?
Comment 4 Halla Rempt 2023-06-15 11:42:05 UTC
Yes, this must be a local permissions problem. It's unlikely to be an actual bug in Krita's code.