Bug 451759

Summary:	Screen locker does not allow unlock
Product:	[Unmaintained] kscreenlocker	Reporter:	matthias.brandl
Component:	general	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	bshah, matthias.brandl, nate
Priority:	NOR
Version First Reported In:	5.23.3
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description matthias.brandl 2022-03-21 10:18:03 UTC

SUMMARY
Once the screen is locked (no matter whether deliberately or because of the screen lock timer), it is not possible to unlock again. No password field or anything else is shown, just the clock. Typing the password blind also does not work. System is otherwise responsive (on other TTYs and via SSH).

STEPS TO REPRODUCE
1. Lock screen or wait for automatic lock.
2. Try to unlock.

OBSERVED RESULT
Lock screen is still shown.

EXPECTED RESULT
Return to unlocked desktop environment

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: CentOS Stream 8, 4.18.0-365.el8.x86_64
(available in About System)
KDE Plasma Version: 5.23.3 (from epel repository)
KDE Frameworks Version: 5.88.0
Qt Version: 5.15.2

ADDITIONAL INFORMATION
Problem appeared after a bunch of updates were installed by the admin last week. Version that was installed before is unfortunately unknown.

Comment 1 Nate Graham 2022-03-27 16:52:23 UTC

> KDE Plasma Version: 5.23.3 (from epel repository)
I'm afraid this version is no longer supported. The only versions of Plasma that are supported are the latest release, and the latest LTS release.

Any chance you can upgrade to 5.24 and try again?

If now, I would recommend contacting your distro packagers for support, as they're the ones responsible for backporting fixes for older unsupported versions of software, should they choose not to ship the latest version or the latest LTS version

Comment 2 Bug Janitor Service 2022-04-11 04:34:57 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2022-04-26 04:35:20 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!