Bug 451312

Summary:	Shutdown doesn't work anymore
Product:	[I don't know] kde	Reporter:	Daniel Bruckner <dbruckner>
Component:	general	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED DUPLICATE
Severity:	critical	CC:	alexbcn, jr, leviatan1, lvqp, matejm98mthw
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	i386 libraries 1.png i386 libraries 2.png i386 libraries 3.png i386 libraries 4.png i386 libraries 5.png i386 libraries 6.png i386 libraries 7.png i386 libraries 8.png i386 libraries 9.png

Description Daniel Bruckner 2022-03-09 12:51:15 UTC

After the last bugfix release March 2022 on KDE Plasma 5.24.3 I cannot shutdown the computer. ctrl+alt+del does not work, shutdown via application overview (starter) does not respond.

If I go back to the state before the update via Timeshift, everything works. 

STEPS TO REPRODUCE
1. ctrl+alt+del / shutdown via starter
2. no reaction
3. 

OBSERVED RESULT
- no reaction

EXPECTED RESULT
- menu with "shutdown" - "logout" - "restart"

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: KDE-Neon 5.24
(available in About System)
KDE Plasma Version: 5.24.3
KDE Frameworks Version: 5.91.0
Qt Version: 5.15.3

ADDITIONAL INFORMATION
Kernel 5.13.0-35-generic (64-bit)

Comment 1 francisco_t 2022-03-09 13:13:30 UTC

Error on systemd:
"Failed to start Xdg Desktop Portal For KDE."

And I can't open files in firefox, flatpak apps or turn off like Daniel Bruckner. Looks like XDG-Portal-KDE is broken.

Comment 2 Àlex 2022-03-09 13:22:36 UTC

Don't work buttons Lock, Shutdown and could be more.

Sleep work well.


Operating System: KDE neon 5.24
KDE Plasma Version: 5.24.3
KDE Frameworks Version: 5.91.0
Qt Version: 5.15.3
Kernel Version: 5.13.0-35-generic (64-bit)
Graphics Platform: X11
Processors: 6 × Intel® Core™ i5-8400 CPU @ 2.80GHz
Memory: 31,3 GiB of RAM
Graphics Processor: NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2

Comment 3 francisco_t 2022-03-09 14:15:57 UTC

Do you have i386 libraries installed? I have the libwayland updates blocked because 32 bits libraries.
And Neon doesn't support 32 bits libraries.... :(

Comment 4 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147396 [details]
i386 libraries 1.png

This are the installed i386 libraries as I founded in Munot by searching 
with the keyword "i386".

I don't use Wayland. Using X11-Plasma

Thanks a lot!



Am 09.03.22 um 15:15 schrieb francisco_t:
> https://bugs.kde.org/show_bug.cgi?id=451312
>
> --- Comment #3 from francisco_t <leviatan1@gmx.com> ---
> Do you have i386 libraries installed? I have the libwayland updates blocked
> because 32 bits libraries.
> And Neon doesn't support 32 bits libraries.... :(
>

Comment 5 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147397 [details]
i386 libraries 2.png

Comment 6 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147398 [details]
i386 libraries 3.png

Comment 7 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147399 [details]
i386 libraries 4.png

Comment 8 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147400 [details]
i386 libraries 5.png

Comment 9 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147401 [details]
i386 libraries 6.png

Comment 10 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147402 [details]
i386 libraries 7.png

Comment 11 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147403 [details]
i386 libraries 8.png

Comment 12 Daniel Bruckner 2022-03-09 14:40:32 UTC

Created attachment 147404 [details]
i386 libraries 9.png

Comment 13 Daniel Bruckner 2022-03-09 16:54:00 UTC

Problem solved:
In Muon I saw that 3 packages were not updated. The message appears in the toolbar at the bottom. However, the packages names were not displayed. After I typed "sudo apt full-upgrade"
in the terminal, these packages were displayed:
- libwayland-client0
- libwayland-cursor0
- libwayland-egl1
After that I manually upgraded the packages in Muon. -> Everything work again

Comment 14 Matej Mrenica 2022-03-09 17:59:23 UTC

I had similar issues recently on Arch Linux but I cannot reproduce this issue right now.

Comment 15 Jonathan Riddell 2022-03-09 19:18:14 UTC


*** This bug has been marked as a duplicate of bug 451315 ***