Bug 451004

Summary: After updating to plasma 5.24 the system settings hangs indefinitely when selecting the users section
Product: [Applications] systemsettings Reporter: Ben Hinton <benhinton3>
Component: kcm_usersAssignee: Plasma Bugs List <plasma-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: crash CC: nate, uhhadd
Priority: NOR    
Version First Reported In: 5.24.2   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Ben Hinton 2022-03-01 14:53:31 UTC 
STEPS TO REPRODUCE
1. Update plasma to the latest version
2. Open settings
3. Click on the users section in the settings

OBSERVED RESULT
System settings crashes with the following output in the terminal:
file:///usr/lib/qt/qml/org/kde/kirigami.2/Avatar.qml:262:9: QML Image: Cannot open: file:///home/ben/.face?0
file:///usr/lib/qt/qml/org/kde/kirigami.2/Avatar.qml:262:9: QML Image: Cannot open: file:///home/ben/.face?0
file:///usr/lib/qt/qml/org/kde/kirigami.2/Avatar.qml:262:9: QML Image: Cannot open: file:///home/ben/.face?0
file:///usr/lib/qt/qml/org/kde/kirigami.2/Avatar.qml:262:9: QML Image: Cannot open: file:///home/ben/.face?0
file:///usr/lib/qt/qml/org/kde/kirigami.2/Avatar.qml:262:9: QML Image: Cannot open: file:///home/ben/.face?0 

SOFTWARE/OS VERSIONS:
Operating System: Arch Linux
KDE Plasma Version: 5.24.2
KDE Frameworks Version: 5.91.0
Qt Version: 5.15.2
Kernel Version: 5.16.11-arch1-1 (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i5-8350U CPU @ 1.70GHz
Memory: 23.2 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620
Comment 1 Ben Hinton 2022-03-04 12:48:16 UTC 
Additional error messages in terminal:

error listing enrolled fingers: "Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."
Comment 2 Nate Graham 2022-03-22 02:30:51 UTC 
Can you get a backtrace of the crash? See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Comment 3 Ben Hinton 2022-03-22 16:48:28 UTC 
(In reply to Nate Graham from comment #2)

Just gone to take make a back trace and realized the application hangs indefinitely rather than hard crashing, after messing with my system I removed some packages I installed to try and get my fingerprint reader working and the settings work again after removing them, so it seems that the issue is to with me configuring my finger print reader incorrectly.
Comment 4 Nate Graham 2022-03-22 20:14:12 UTC 
OK cool, glad to hear it. Sounds like those packages are were incompatible.