Bug 450024

Summary: Neon won't install over ubuntu based distro through disk erase on installer
Product: [KDE Neon] neon Reporter: dnkmmr69420
Component: Live/Install imagesAssignee: Neon Bugs <neon-bugs-null>
Status: RESOLVED WAITINGFORINFO    
Severity: normal CC: jr, lemmyg, neon-bugs-null, sitter
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: error (tested this on vm)
The Error itself
installation error

Description dnkmmr69420 2022-02-11 16:20:11 UTC
Created attachment 146587 [details]
error (tested this on vm)

SUMMARY
Neon won't install over ubuntu based distros (tested installing through erase disk option on linux mint and over kde neon)
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Install an ubuntu based distro (I did mint)
2. Then install kde neon over it.
3. When I install kde neon by erasing entire disk this error shows up

OBSERVED RESULT
I got an error (it's in the attachment)

EXPECTED RESULT
Installing Normally with no issue


SOFTWARE/OS VERSIONS

OS: KDE Neon 5.24 User Edition
KDE Plasma Version: 5.24.0
KDE Frameworks Version: 5.90.0
Qt Version: 5.15.3

ADDITIONAL INFORMATION
I tried installing kde neon on actual hardware over mint and on a vm over mint and reinstalled neon over neon.
Workaround: Use gnome disk utility and installed it by "sudo apt install gnome-disk-utility" and wiped disk with quick wipe. When I made a new vm it installed normally with out any issues.
Comment 1 dnkmmr69420 2022-02-11 16:20:53 UTC
Created attachment 146588 [details]
The Error itself
Comment 2 galder 2022-02-11 20:08:17 UTC
I had exact this problem when I tried to install Neon in a VM.
The workaround was erase all partitions and a follow the instructions to create them manually.
Erase entire disk option should just work.
Comment 3 galder 2022-02-11 20:43:39 UTC
Created attachment 146600 [details]
installation error

I just did a test  to replicate the issue in VM.
It happen when the disk already has partitions.
steps:
1 - Install Kde neon user in  new VM machine
2 - install again with erase option
3 - The error appears
Comment 4 galder 2022-02-11 20:45:36 UTC
neon-user-20220210-0946.iso
Comment 5 Carlos De Maine 2025-09-20 09:36:23 UTC
Thank you for your bug report! 
However this bug report was created/provided previous to 01/01/2023 and also has not received any updates since  before 01/01/2025. 
Unfortunately KDE neon no longer provides updates for anything older than noble 24.04 based edition's.
Please upgrade to KDE neon noble and if you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report.
Thanks for understanding!