Summary: |
The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer. |
Product: |
[Applications] krita
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Reporter: |
Rick Neifeld <richardneifeld> |
Component: |
* Unknown | Assignee: |
Krita Bugs <krita-bugs-null> |
Status: |
RESOLVED
DUPLICATE
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Severity: |
normal
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CC: |
halla
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Priority: |
NOR
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Version: |
unspecified | |
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Target Milestone: |
--- | |
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Platform: |
Other | |
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OS: |
Other | |
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Latest Commit:
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Version Fixed In:
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Sentry Crash Report:
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Attachments: |
Information from "Please paste the following information into the bug report!"
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Created attachment 146178 [details] Information from "Please paste the following information into the bug report!" Upon install, and again upon reinstall, at startup, Krita 5.0.2 displays the message "The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." Prior installed version of Krita did not display this message. Krita, nevertheless, does start, despite this message, and works as intended. STEPS TO REPRODUCE 1. Download "krita-x64-5.0.2-setup.exe" 2. Install Krita 5.0.2 in Windows 7 Ultimate, service pack 1. 3. Run krita.ex at location "C:\Program Files\Krita (x64)\bin\krita.exe" OBSERVED RESULT Dialog box opens, title bar "krita.exe - System error" and text "The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." Click "OK" on the box, wait 10 seconds, and the Krita interface appears (and Krita runs without problems.) EXPECTED RESULT No dialog box should open. SOFTWARE/OS VERSIONS Windows: Windows 7 Ultimate, SP 1 Krita 5.0.2 ADDITIONAL INFORMATION - See attachment containing information from "Please paste the following information into the bug report!"