Bug 449506

Summary: The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer.
Product: [Applications] krita Reporter: Rick Neifeld <richardneifeld>
Component: * UnknownAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: normal CC: halla
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Other   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Information from "Please paste the following information into the bug report!"

Description Rick Neifeld 2022-02-02 15:34:16 UTC
Created attachment 146178 [details]
Information from "Please paste the following information into the bug report!"

Upon install, and again upon reinstall, at startup, Krita 5.0.2 displays the message "The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." Prior installed version of Krita did not display this message.  Krita, nevertheless, does start, despite this message, and works as intended.
STEPS TO REPRODUCE
1. Download "krita-x64-5.0.2-setup.exe"
2. Install Krita 5.0.2 in Windows 7 Ultimate, service pack 1.
3.  Run krita.ex at location "C:\Program Files\Krita (x64)\bin\krita.exe"


OBSERVED RESULT
Dialog box opens, title bar "krita.exe - System error" and text "The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."
Click "OK" on the box, wait 10 seconds, and the Krita interface appears (and Krita runs without problems.)

EXPECTED RESULT
No dialog box should open.

SOFTWARE/OS VERSIONS
Windows: Windows 7 Ultimate, SP 1
Krita 5.0.2

ADDITIONAL INFORMATION - See attachment containing  information from "Please paste the following information into the bug report!"
Comment 1 Halla Rempt 2022-02-02 15:52:34 UTC
Sorry, Windows 7 is no longer supported. You can try to download that dll from somewhere, but we won't ship it.
Comment 2 amyspark 2022-02-02 16:42:01 UTC
*** This bug has been marked as a duplicate of bug 447449 ***