Bug 448031

Summary: I am unable to pan or zoom or pan with immediate response with new existing files. Upgraded to version 5.00 this morning. Same results with new and old files. Also have reset setting. Same problem. Please help.
Product: [Applications] krita Reporter: Glenn Cainap <cainap19>
Component: UsabilityAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: normal CC: halla, tamtamy.tymona
Priority: NOR    
Version: 5.0.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: I am unable to pan or zoom or pan with immediate response with new existing files. Upgraded to version 5.00 this morning. Same results with new and old files. Also have reset setting. Same problem.
attachment-20666-0.html

Description Glenn Cainap 2022-01-06 17:58:29 UTC
Created attachment 145167 [details]
I am unable to pan or zoom or pan with immediate response with new existing files. Upgraded to version 5.00 this morning. Same results with new and old files. Also have reset setting. Same problem.

I am unable to pan or zoom or pan with immediate response with new existing files. Upgraded to version 5.00 this morning. Same results with new and old files. Also have reset setting. Same problem. Please help.
Comment 1 Tiar 2022-01-06 20:32:54 UTC
Hi, if you want help, please go to krita-artists.org, which is a user-friendly forum with user support and you can get help there.
The website here (bugs.kde.org) is more of a development-focused website so it's not really for giving support.
Comment 2 Glenn Cainap 2022-01-06 22:09:13 UTC
Created attachment 145174 [details]
attachment-20666-0.html

Hello,
Thanks for the reply and info. I've been really enjoying the program and am
hoping you keep up the great work you guys do. After being involved in CAD
for my line of previous work for years, I find your program refreshing and
addicting. I've also let a few relatives know of Krita.
Glenn

On Thu, Jan 6, 2022 at 12:32 PM Tiar <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=448031
>
> Tiar <tamtamy.tymona@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |tamtamy.tymona@gmail.com
>              Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Tiar <tamtamy.tymona@gmail.com> ---
> Hi, if you want help, please go to krita-artists.org, which is a
> user-friendly
> forum with user support and you can get help there.
> The website here (bugs.kde.org) is more of a development-focused website
> so
> it's not really for giving support.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Bug Janitor Service 2022-01-07 04:35:09 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 4 Halla Rempt 2022-03-08 11:07:17 UTC
Sorry, but we cannot help you here: this is a bug tracker, not a user support forum. For help with your issue, please use krita-artists.org as Tiar suggested.