| Summary: | Krita randomly freezes and crashes for no apparent reason | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Manga Tengu <mangatengu> |
| Component: | * Unknown | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED DOWNSTREAM | ||
| Severity: | crash | CC: | halla |
| Priority: | NOR | ||
| Version First Reported In: | 5.0.0-beta1 | ||
| Target Milestone: | --- | ||
| Platform: | Appimage | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: | log | ||
|
Description
Manga Tengu
2021-09-19 09:55:13 UTC
* Is this with the appimage, or distribution packages, or self-built? * Can you attach .local/share/krita.log and .local/share/krita/krita-sysinfo.log * Does it make a difference if you disable canvas acceleration? Created attachment 141697 [details]
log
*appimage *sure but only have one of the two files. Can't find the sysinfo *Let me try * For sysinfo: does that also come up empty in help->system information for bug reports? * Are there any messages in the terminal if you start Krita from the commandline? No I started with alt+f2 WARNING: The system information file doesn't exist.File name and location: /home/b/.local/share/krita-sysinfo.log------------------------------------ Could you start the appimage from the command line and see whether there are any messages there? The curious thing is that both 5.0b1 and 4.8 seem to close abruptly, which is why I'm thinking there might be something wrong with the GPU driver. Oh -- and does this also happen if you copy the file you're working on from the windows partitions to your linux home folder and work from there? I checked that log and I don't really know why it always says closed abruptly. The 4.4.8 I just started and closes it to get back to 5.0.0 but I didn't experience the freeze. Testing with no openGL for now. I'll do it in command line Next I'll work from my home folder. It seems disabling graphic acceleration removes the trigger Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Then I am pretty sure it's a problem with the display driver. It might even be the reason the system info file couldn't be created. What gpu does your linux system have? it's a radeon hd6950 Are you running the proprietary drivers (https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000-series/amd-radeon-hd-6950) or mesa? TBH I don't even remember where to check that :o Hm... And it's Mint, so I don't really know either... Plasma comes with a System Information app that shows all relevant information, not sure what Mint has, though. thanks anyway! I'll check that as soon as I have the computer at reach The AMD installer relies on obsolete packages. The driver was released in 2015 and the gpu is 10yo so I guess that was to be expected... Okay, then I don't think we can do much more -- Krita won't be able to reliably use opengl on this system. Good news, I've seen a mesa update pass by in the update manager. The problem didn't happen since then :) Ha! Good! |