Bug 442613

Summary:	DrKonqi can't install debug symbols for libQt5Core.so.5 and libQt5XcbQpa.so.5
Product:	[KDE Neon] neon	Reporter:	Andrei Rybak <rybak.a.v>
Component:	general	Assignee:	Neon Bugs <neon-bugs-null>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	jr, neon-bugs-null, sitter
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Failure of DrKonqi to install debug symbols for libQt5Core Failure of DrKonqi to install debug symbols for libQt5XcbQpa

Description Andrei Rybak 2021-09-17 18:16:45 UTC

SUMMARY
When I've tried to report a crash, DrKonqi asked to install debug symbols. Unfortunately, it failed to install debug symbols for two libraries, namely libQt5Core.so.5 and libQt5XcbQpa.so.5.

PREREQUISITE
Debug symbols are not installed.

STEPS TO REPRODUCE
1. Get a crash.
2. Open "The KDE Crash Handler" from the popup notification (I don't remember the wording on the button).
3. On the tab "Developer Information", observe message "The generated crash information is not useful"
4. Click "Install Debug Symbols"
5. In "Debug Symbols Installer", click "Install all"
6. Wait until installation finishes.

OBSERVED RESULT
DrKonqi did not install debug symbols for libQt5Core.so.5 and libQt5XcbQpa.so.5

EXPECTED RESULT
DrKonqi installed debug symbols for all listed libraries.

SOFTWARE/OS VERSIONS
Operating System: KDE neon 5.22
KDE Plasma Version: 5.22.5
KDE Frameworks Version: 5.85.0
Qt Version: 5.15.3
Kernel Version: 5.11.0-34-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i5-8250U CPU @ 1.60GHz
Memory: 7.7 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620

ADDITIONAL INFORMATION
I could not select "5.22.5" in the "Version" field, so selected 5.22.4, which is the closest.

Comment 1 Andrei Rybak 2021-09-17 18:17:37 UTC

Created attachment 141658 [details]
Failure of DrKonqi to install debug symbols for libQt5Core

Comment 2 Andrei Rybak 2021-09-17 18:18:11 UTC

Created attachment 141659 [details]
Failure of DrKonqi to install debug symbols for libQt5XcbQpa

Comment 3 Andrei Rybak 2021-09-17 18:26:46 UTC

In case it matters, the crash that I've tried to report was from KWin.

Comment 4 Harald Sitter 2021-09-20 12:37:26 UTC

In absence of better data, which I think would have appeared if you had closed and retried the thingy, I'm going out on a limb and guess that this is a case of https://github.com/PackageKit/PackageKit/issues/441 which of course plagues neon unstable a lot.

When you aren't on the lastest versions of the library packagekit cannot find the correct candidate versions of the debug symbols. There's nothing we can do about this sadly.

Comment 5 Andrei Rybak 2021-09-20 22:36:58 UTC

The PackageKit issue makes sense, thank you.

Harald Sitter, could you please clarify what you mean by "closed and retried" in your "better data, which I think would have appeared if you had closed and retried the thingy"?

Comment 6 Harald Sitter 2021-09-21 13:22:55 UTC

close installer dialog. drkonqi will try to re-trace. complains about quality again. click install again. the installer dialog then terminates in a fatal error because none of the requested debug symbols could be found

(I think that's how it works anyway)