Bug 442415

Summary: shortcut does not work
Product: [Applications] kmenuedit Reporter: Philippe ROUBACH <philippe.roubach>
Component: generalAssignee: Plasma Bugs List <plasma-bugs-null>
Status: REPORTED ---    
Severity: normal CC: p.r.worrall
Priority: NOR    
Version First Reported In: 5.22.5   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Philippe ROUBACH 2021-09-14 06:53:36 UTC
SUMMARY


STEPS TO REPRODUCE
1. i record a shortcut "Alt_R" for launching an app
2. shortcut is well recorded
3. i use this shortcut

OBSERVED RESULT

the app is not launched

EXPECTED RESULT

the app is launched

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.22.5
KDE Frameworks Version: 5.86.0
Qt Version: 5.15.2

ADDITIONAL INFORMATION

In the past I recorded several shortcuts  and no problem.

No problem using these old shortcuts.

Perhaps the update to kde frameworks 5.86.0 broke something.
Comment 1 Paul Worrall 2021-09-14 13:28:11 UTC
Hi, I've been unable to reproduce this bug.  Here is what I did:

1. Right-Click on application launcher and choose "Edit Applications"
2. Navigate to Utilities => Kate
3. "Advanced" tab, click Current Shortcut Key: None
4. Press Alt-R
5. Click "Save" on the toolbar

Now when I press Alt-R, Kate is launched.

If you are using a different method to record the shortcut, please add details to this bug report.

Thanks

Operating System: KDE neon Unstable Edition
KDE Plasma Version: 5.22.80
KDE Frameworks Version: 5.86.0
Qt Version: 5.15.3
Kernel Version: 5.11.0-27-generic (64-bit)
Graphics Platform: Wayland
Processors: 2 × AMD A6-6400K APU with Radeon(tm) HD Graphics
Memory: 7.7 GiB of RAM
Graphics Processor: AMD CEDAR
Comment 2 Philippe ROUBACH 2021-09-14 13:37:28 UTC
I use exactly the same method as you.


I use :
- xorg, not wayland
- plasma 5.22.5, not 5.22.80
- Qt 5.15.2, not qt 5.15.3

PS : how do you get the details of your conf ? Thanks.
Comment 3 Paul Worrall 2021-09-15 08:50:34 UTC
Hmm, I tried it again with a PC configuration similar to yours (except Qt 5.13.3) and it still works for me.

It might be worth trying a different method:

1. Go to System Settings => Shortcuts => Shortcuts
2. Click "Add Application" and navigate to the application you want to launch (I chose Kate)
3. Click "+ Add custom shortcut" and press Alt-R
4. Click Apply

See if that gives any clues!

I get the system info from "Info Centre" where there's a "Copy to Clipboard" button.

Operating System: KDE neon 5.22
KDE Plasma Version: 5.22.5
KDE Frameworks Version: 5.85.0
Qt Version: 5.15.3
Kernel Version: 5.11.0-34-generic (64-bit)
Graphics Platform: X11
Processors: 2 × AMD A6-6400K APU with Radeon(tm) HD Graphics
Memory: 7.7 GiB of RAM
Graphics Processor: AMD CEDAR
Comment 4 Philippe ROUBACH 2021-09-15 09:33:39 UTC
the app is already in "applications"

i add a shortcut
i use the shortcut with no success
i delete the shortcut then i delete the app
i add the app
i add a shortcut
i use the shortcut with success!

the launch command is 

/usr/share/playonlinux/playonlinux --run "Captvty" %F
Comment 5 Bug Janitor Service 2021-09-30 04:35:47 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!