Bug 441326

Summary: Only print in A4 no matter what
Product: [Applications] okular Reporter: damien.v.teyssier
Component: printingAssignee: Okular developers <okular-devel>
Status: REPORTED ---    
Severity: normal    
Priority: NOR    
Version: 21.08.0   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed In:

Description damien.v.teyssier 2021-08-22 01:34:38 UTC
SUMMARY
Okular prints every time in A4 paper size despite Letter size is selected and/or the pdf is actually Letter size

STEPS TO REPRODUCE
1. Open a Letter size pdf file
2. select "Print" 
3. open "Printer Properties"
4. Select the paper size "Letter"
5. print

OBSERVED RESULT
printer don't print and request to put a A4 size paper in the tray 

EXPECTED RESULT
Start printing on Letter size sheets that are in the tray

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Linux Mint 20.2 Cinnamon
Flathub version 21.08.0
KDE Frameworks 5.83.0
Qt 5.15.3 (construit sur 5.15.3)

ADDITIONAL INFORMATION
All my other apps are (pdf readers, picture viewers, etc...) do print properly with this printer on letter size.
I tried the snap version: same issue
Comment 1 damien.v.teyssier 2021-09-27 22:53:26 UTC
I just changed my distro for Manjaro KDE 21.1.4
With it I've got Okular version 21.08.1 standard (not flatpak or snap...)>
Exact same printing problem. Also printing with other applications works fine.