Bug 440782

Please attach Help -> Show Krita log for bug reports. I hope there will be a crash log there. Also are you using 4.4.7, the newest release?

Created attachment 140670 [details]
attachment-18294-0.html

I don't find the crash log, and I have the last, the newest release but I
also experienced this problem before the update.

Tiar <bugzilla_noreply@kde.org> ezt írta (időpont: 2021. aug. 9., H, 15:23):

> https://bugs.kde.org/show_bug.cgi?id=440782
>
> Tiar <tamtamy.tymona@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>            Severity|major                       |crash
>                  CC|                            |tamtamy.tymona@gmail.com
>              Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Tiar <tamtamy.tymona@gmail.com> ---
> Please attach Help -> Show Krita log for bug reports. I hope there will be
> a
> crash log there. Also are you using 4.4.7, the newest release?
>
> --
> You are receiving this mail because:
> You reported the bug.

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Created attachment 140682 [details]
attachment-10574-0.html

Thank you!

On Fri, 13 Aug 2021, 06:36 Bug Janitor Service, <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=440782
>
> Bug Janitor Service <bug-janitor@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|WAITINGFORINFO              |---
>              Status|NEEDSINFO                   |REPORTED
>
> --- Comment #3 from Bug Janitor Service <bug-janitor@kde.org> ---
> Thanks for your comment!
>
> Automatically switching the status of this bug to REPORTED so that the KDE
> team
> knows that the bug is ready to get confirmed.
>
> In the future you may also do this yourself when providing needed
> information.
>
> --
> You are receiving this mail because:
> You reported the bug.

The bug janitor is a bot, you don't have to thank it. 

Please do what Tiar asked for and open krita, go to Help menu, select System Information for Bug Reports and attach the contents to this bug report (to do that, open the link to the bug report, don't just reply by mail). Then go to the Help menu again and select Krita Log for Bug Reports and attach the contents to this bug report.

You can also try to reset Krita's settings, which might solve the problem for you. See the FAQ: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!