Bug 440636

Summary:	Problems downloading theme
Product:	[Applications] systemsettings	Reporter:	lel.ben
Component:	kcm_desktoptheme	Assignee:	Plasma Bugs List <plasma-bugs>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	nate, p.r.worrall
Priority:	NOR
Version:	5.22.4
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description lel.ben 2021-08-05 15:54:17 UTC

SUMMARY


STEPS TO REPRODUCE
1. Open settings 
2. Click appearance 
3. Try downloading a new theme

OBSERVED RESULT
Trying to download a theme very often results in a network error 2: Connection closed. Maybe a problem with my location as I am located in Europe not in the US.


EXPECTED RESULT
Being able to download a theme


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: most recent version -> KDE NEON
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Paul Worrall 2021-08-05 19:50:04 UTC

I can reproduce this.  Also on other 'get new stuff' commands (e.g. System Monitor => Get new pages, KDevelop=>Get more templates).

Operating System: KDE neon 5.22
KDE Plasma Version: 5.22.4
KDE Frameworks Version: 5.84.0
Qt Version: 5.15.3
Kernel Version: 5.11.0-25-generic (64-bit)
Graphics Platform: X11
Processors: 2 × AMD A6-6400K APU with Radeon(tm) HD Graphics
Memory: 7.7 GiB of RAM
Graphics Processor: AMD CEDAR

Comment 2 Nate Graham 2021-08-06 17:17:32 UTC

That means there's a network error. :) In this case, I believe the store's servers are known to be kind of unstable right now.

Comment 3 lel.ben 2021-08-06 22:11:50 UTC

(In reply to Nate Graham from comment #2)
> That means there's a network error. :) In this case, I believe the store's
> servers are known to be kind of unstable right now.

Yes of course it means that there is a network error. Aren't these servers hosted by KDE?

Comment 4 Nate Graham 2021-08-07 04:56:33 UTC

No. They are hosted by Pling, which is owned by Blue Systems, a KDE Patron. But not KDE itself.