Bug 439569

Summary: SMART: Healthy drive with ABRT error log records leads to warning about possible hard drive malfunction
Product: [Unmaintained] plasma-disks Reporter: Steffen Klee <steffen.klee>
Component: generalAssignee: Plasma Bugs List <plasma-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: normal CC: alois1, nate, sitter
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: KDE Partition Manager: SMART Status Report
SMART error log

Description Steffen Klee 2021-07-06 17:30:38 UTC
Created attachment 139906 [details]
KDE Partition Manager: SMART Status Report

SUMMARY
The plasma-disks component reports a hard drive SMART problem as a notification. The smart reports show that the device is "healthy". The plasma-disks modules reports that "the SMART firmware is not reporting a failure, but there are early signs of malfunction. [...]". The reason is:
"The device error log contains records of errors."

The error log entries are of type "Error: ABRT" due to an aborted off-line test. This is not an indicator for imminent device failure.

See attached "smart_status.htm" for KDE's smart report and "smart_errorlog.txt" for SMART error log reported by smartctl.

STEPS TO REPRODUCE
1. Have a drive with "healthy status and "ABRT" errors in SMART error log

OBSERVED RESULT
Notification with warning of possible hard drive malfunction appears when starting the KDE session. Plasma-disks modules reports "the SMART firmware is not reporting a failure, but there are early signs of malfunction. [...]". with reason "the device error log contains records of errors".

EXPECTED RESULT
I do not expect a notification about possible hard drive malfunction if a drive has a reported smart status "healthy" and contains only errors regarding an aborted off-line test.

SOFTWARE/OS VERSIONS
KDE Plasma Version: 5.22.2
KDE Frameworks Version: 5.83.0
Qt Version: 5.15.2
Comment 1 Steffen Klee 2021-07-06 17:31:18 UTC
Created attachment 139907 [details]
SMART error log
Comment 2 Nate Graham 2021-08-02 14:46:16 UTC

*** This bug has been marked as a duplicate of bug 438539 ***