Bug 438982

Summary: black screen before login with the new kernel, 5.8.0-55-generic
Product: [KDE Neon] neon Reporter: Duns <web>
Component: Packages User EditionAssignee: Neon Bugs <neon-bugs-null>
Status: RESOLVED FIXED    
Severity: major CC: jr, nate, neon-bugs-null, sitter, web
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: screen in recovery mode

Description Duns 2021-06-21 08:37:53 UTC
SUMMARY
black screen before login with the new kernel, 5.8.0-55-generic

STEPS TO REPRODUCE
1. boot the pc and use the latest kernel 5.8.0-55-generic
2. the boot process ends with a black screen
3. with older kernels all ok

OBSERVED RESULT
black screen before login

EXPECTED RESULT
the login screen

SOFTWARE/OS VERSIONS
Operating System: KDE neon 5.22
KDE Plasma Version: 5.22.1
KDE Frameworks Version: 5.83.0
Qt Version: 5.15.3
Kernel Version: 5.4.0-74-generic (64-bit)
Graphics Platform: X11
Processors: 2 × Intel® Core™ i3-7100 CPU @ 3.90GHz
Memory: 7,7 GiB of RAM
Graphics Processor: GeForce GT 710/PCIe/SSE2

ADDITIONAL INFORMATION
obviously the kernel I use now is the the bugged one, but 5.4.0-74-generic
Comment 1 Duns 2021-06-21 17:50:42 UTC
Created attachment 139581 [details]
screen in recovery mode

I add this screen: in recovery mode the boot process stopped at this point
Comment 2 Duns 2021-06-23 09:40:39 UTC
Unfortunately, the recent kernel update doesn't fix the bug.
Comment 3 Duns 2021-06-25 09:16:38 UTC
what about? I guess is a nvidia card (drivers) problem. But what should I do to fix it?
Comment 4 Duns 2021-07-29 06:02:24 UTC
solved upgrading nvidia modules