Bug 435033

Summary:	USB DAC FiiO BTR5 device keep getting dropped during inactivity
Product:	[I don't know] kde	Reporter:	Rajinder Yadav <devguy.ca>
Component:	general	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	nate
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Volume control

Description Rajinder Yadav 2021-03-27 18:53:06 UTC

SUMMARY

I will be listening to music and randomly my BTR5 USB device will get dropped, when I look at the Pulse Audio volume control, in the "Output Device" or "Configuration" tab my device is no longer shown.

I then how to unplug and replug the device of turn it off then on for the detection to take place.

I notice this happen when I stop listing to a youtube video music and there is no audio playing for a while. The drop just happen randomly, during these quite times.

This was never a problem, before I raised a bug that the device would not be detected coming out of suspend, but it seems this was fixed and maybe something else broke in the process.



STEPS TO REPRODUCE
1. listen to audio (music or video)
2. stop music or video
3. do not play audio for some time (USD DAC is inactive)
4. randomly after some time the USB device is no longer available

SOFTWARE/OS VERSIONS
Operating System: openSUSE Tumbleweed 20210321
KDE Plasma Version: 5.21.3
KDE Frameworks Version: 5.80.0
Qt Version: 5.15.2
Kernel Version: 5.11.6-1-default
OS Type: 64-bit
Graphics Platform: X11
Processors: 16 × AMD Ryzen 7 2700X Eight-Core Processor
Memory: 31.3 GiB of RAM
Graphics Processor: Radeon RX 570 Serie


ADDITIONAL INFORMATION

Comment 1 Nate Graham 2021-03-31 16:42:59 UTC

When you say "Pulse Audio volume control" are you looking in an app with that same name? Or in the Plasma "Audio Volume" applet? Or both and they both same the same thing?

Comment 2 Rajinder Yadav 2021-04-03 04:17:16 UTC

Created attachment 137290 [details]
Volume control

Comment 3 Rajinder Yadav 2021-04-03 04:18:35 UTC

Hi it's the system volume applet, I've attached a picture that show the device when it's detected correctly.

Comment 4 Nate Graham 2021-04-05 18:06:04 UTC

OK that's not a KDE app, it's a GTK app. Which tells me that the problem is deeper than any KDE code. I would recommend filing a bug with the PulseAudio developers at https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/

Thanks!

Comment 5 Rajinder Yadav 2021-04-06 06:40:53 UTC

Thanks I'll open a bug with them.