Bug 433902

Summary:	Missing unsubscribe link in email
Product:	[Websites] bugs.kde.org	Reporter:	Daniel Tang <danielzgtg.opensource>
Component:	general	Assignee:	KDE sysadmins <sysadmin>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	nalvarez, nate, sheedy
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
URL:	https://bugzilla.mozilla.org/show_bug.cgi?id=1696268
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Daniel Tang 2021-03-03 11:09:49 UTC

SUMMARY

The emails sent by bugzilla_noreply@kde.org lack an unsubscribe button. The footer only contains plain text with "You are receiving this mail because" and a list of reasons. This is a problem:

- This is against the law in many countries
- Some spam filters might not like it
- Most professional email bots include the link

I just thought of this when I was checking my email today. No, I myself don't want to be removed from any CC list. I know how to remove myself or ignore bug mail

STEPS TO REPRODUCE

1. Add yourself to the CC list for some bug
2. Comment
3. Open the email you received

OBSERVED RESULT

There is no unsubscribe link in the email

EXPECTED RESULT

There should be an unsubscribe link. It should behave just like the unsubscribe link in the emails from our GitLab

SOFTWARE/OS VERSIONS
BugZilla: I don't know

Comment 1 Nicolás Alvarez 2021-03-03 16:12:27 UTC

As far as I know Bugzilla doesn't have any functionality to unsubscribe you from a specific bug by clicking a link, so there's nothing we can do on the KDE side. I suggest you request the feature upstream: https://www.bugzilla.org/developers/reporting_bugs.html

Comment 2 Nate Graham 2021-03-03 18:14:38 UTC

Indeed. The only

Comment 3 Nate Graham 2021-03-03 18:15:08 UTC

Sorry.

The only way is to remove yourself from the CC list using the webpage for the bug report in question.

Comment 4 Daniel Tang 2021-03-03 21:10:17 UTC

I reported this upstream at https://bugzilla.mozilla.org/show_bug.cgi?id=1696268