Bug 430523

Summary:	When attempting to play an animation in krita that was made there, it would crash the program
Product:	[Applications] krita	Reporter:	hayven.kid
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	crash	CC:	tamtamy.tymona
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description hayven.kid 2020-12-18 03:08:32 UTC

SUMMARY
Whenever I try to play an animation I am working on, it pulls up a window that has a progress bar that is clearing the cache, and everytime it will crash krita. The only way I could get any work done was to have everything else on the computer closed out and have only the layer I am working on visible. And even with nothing else active, it crashes every other time I try to work on it. There are around 7600 frames within the animation as well as audio within.

STEPS TO REPRODUCE
1. Draw out the frames and layers
2. Click the play button and the updating cache window pops up


OBSERVED RESULT
Krita closes itself out after freezing up

EXPECTED RESULT
The animation plays properly

SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Tiar 2020-12-18 04:25:56 UTC

7600 frames? That's a lot... it might be crashing because of the memory needed for all the cache. Can you please go to Configure Krita -> Performance and make sure that the Swap File Size is maximum (64 GB)? Also how big is your canvas (in pixels)?

Also please include the contents of Help -> Show Krita log for bug reports.

Comment 2 hayven.kid 2020-12-18 04:43:57 UTC

   Thank you for the swift response. I did believe it was because of the
   number of frames as well. The increase of swap file size did let it
   get more of the cache regeneration, with occasional crash. It’s
   currently set at 1200 x 1600 pixels.

   Sent from Mail[1] for Windows 10

   *From: * Tymond[2]
   *Sent: *Thursday, December 17, 2020 11:26 PM
   *To: * hayven.kid@gmail.com[3]
   *Subject: *[krita] [Bug 430523] When attempting to play an animation
   in krita that was made there, it would crash the program

   https://bugs.kde.org/show_bug.cgi?id=430523

   Tymond <tamtamy.tymona@gmail.com> changed:

   What |Removed |Added

   ----------------------------------------------------------------------------

   CC| |tamtamy.tymona@gmail.com

   Platform|unspecified |Microsoft Windows

   Resolution|--- |WAITINGFORINFO

   Status|REPORTED |NEEDSINFO

   --- Comment #1 from Tymond <tamtamy.tymona@gmail.com> ---

   7600 frames? That's a lot... it might be crashing because of the
   memory needed

   for all the cache. Can you please go to Configure Krita -> Performance
   and make

   sure that the Swap File Size is maximum (64 GB)? Also how big is your
   canvas

   (in pixels)?

   Also please include the contents of Help -> Show Krita log for bug
   reports.

   --

   You are receiving this mail because:

   You reported the bug.

   

   1. https://go.microsoft.com/fwlink/?LinkId=550986
   2. mailto:bugzilla_noreply@kde.org
   3. mailto:hayven.kid@gmail.com

Comment 3 Tiar 2020-12-18 13:57:18 UTC

I'd suggest you slice your animation a bit :) You can later join shots in a video editor.