Bug 430118

Summary: GPL Ghostscript 9.53.3: Unrecoverable error, exit code 1
Product: [Applications] okular Reporter: Germano Massullo <germano.massullo>
Component: generalAssignee: Okular developers <okular-devel>
Status: RESOLVED NOT A BUG    
Severity: normal CC: aacid
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: cups_errors

Description Germano Massullo 2020-12-07 18:03:30 UTC
Created attachment 133921 [details]
cups_errors

SUMMARY
I have a particular PDF document that triggers a Ghostscript error. Since I don't know if it's a Poppler or CUPS error, I start reporting it here, then we will see if I have to report it someelsewhere.
Since I cannot publish the PDF here, I will send it by e-mail to any of the Okular developers that need it.
I attach CUPS debuginfos that I got by using "LogLevel debug" in /etc/cups/cupsd.conf

STEPS TO REPRODUCE
1. Open the document, press CTRl + P to print
2. Open Options button, select "Pages" and write 544 (or any other number)
3. Click Print button

OBSERVED RESULT
Nothing happens, document stuck in CUPS print queue

EXPECTED RESULT
Print the page

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 
Okular 20.08.3
KDE Frameworks 5.76.0
Qt 5.15.1
poppler 0.90.0
cups-2.3.3
Comment 1 Albert Astals Cid 2020-12-07 19:11:43 UTC
Without the pdf, we can't know
Comment 2 Germano Massullo 2020-12-07 19:23:57 UTC
(In reply to Albert Astals Cid from comment #1)
> Without the pdf, we can't know

PDF sent by e-mail
Comment 3 Albert Astals Cid 2020-12-07 22:30:44 UTC
print preview works fine (print preview works by generating the ps file and opening it back in okular), so not an okular bug.
Comment 4 Germano Massullo 2020-12-08 11:41:17 UTC
For further reference: https://github.com/apple/cups/issues/5865