| Summary: | Selecting Save won't overwrite the file and I have to SaveAs new file | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Stuart McWhinney <mcwhinns> |
| Component: | Usability | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED NOT A BUG | ||
| Severity: | normal | CC: | halla, tamtamy.tymona |
| Priority: | NOR | ||
| Version First Reported In: | 4.4.0 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
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Description
Stuart McWhinney
2020-10-28 08:43:26 UTC
Are you sure the file is writable and not open in another application as well? Where is the file located? The file is only open with Krita and is saved on the desktop.
I tried creating a test file in Documents as well, but the same result.
> Save doesn't overwrite the file
> SaveAs doesn't overwrite the file
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Do you get any error messages or is it something that you see by opening the file again? How are you opening the file - by double-clicking on the file on Desktop? By selecting the file from File -> Open, making sure you're on Desktop? Or from Recent Documents? Can you please attach the content of Help -> Show Krita log for bug reports? ================================================================================ SESSION: 01 Nov 2020 21:24:24 +0900. Executing C:\Program Files\Krita (x64)\bin\krita.exe C:\Users\Stuart\Desktop\test.kra Krita Version: 4.4.0, Qt version compiled: 5.12.9, loaded: 5.12.9. Process ID: 12720 -- -- -- -- -- -- -- -- 01 Nov 2020 21:24:24 +0900: Style: fusion. Available styles: windowsvista, Windows, Fusion 01 Nov 2020 21:24:40 +0900: Importing application/x-krita to application/x-krita. Location: C:/Users/Stuart/Desktop/test.kra. Real location: C:/Users/Stuart/Desktop/test.kra. Batchmode: 0 01 Nov 2020 21:24:41 +0900: Loaded image from application/x-krita. Size: 1920 * 1080 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3 01 Nov 2020 21:25:25 +0900: Importing application/x-krita to application/x-krita. Location: C:/Users/Stuart/Desktop/xxx.kra. Real location: C:/Users/Stuart/Desktop/xxx.kra. Batchmode: 0 01 Nov 2020 21:25:29 +0900: Loaded image from application/x-krita. Size: 1400 * 990 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB IEC61966-2.1). Layers: 8 01 Nov 2020 21:26:09 +0900: Importing application/x-krita to application/x-krita. Location: C:/Users/Stuart/Desktop/test.kra. Real location: C:/Users/Stuart/Desktop/test.kra. Batchmode: 0 01 Nov 2020 21:26:09 +0900: Loaded image from application/x-krita. Size: 1920 * 1080 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3 01 Nov 2020 21:26:23 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:26:23 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:26:31 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:26:31 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:26:38 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:26:38 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:27:15 +0900: Importing application/x-krita to application/x-krita. Location: C:/Users/Stuart/Desktop/test.kra. Real location: C:/Users/Stuart/Desktop/test.kra. Batchmode: 0 01 Nov 2020 21:27:16 +0900: Loaded image from application/x-krita. Size: 1920 * 1080 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3 01 Nov 2020 21:27:27 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:27:27 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:28:16 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:28:16 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:28:25 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:28:25 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:29:11 +0900: Importing application/x-krita to application/x-krita. Location: C:/Users/Stuart/Desktop/test.kra. Real location: C:/Users/Stuart/Desktop/test.kra. Batchmode: 0 01 Nov 2020 21:29:11 +0900: Loaded image from application/x-krita. Size: 1920 * 1080 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3 01 Nov 2020 21:29:19 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:29:19 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:29:20 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:29:20 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:29:20 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:29:20 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. 01 Nov 2020 21:29:27 +0900: Saving Document C:/Users/Stuart/Desktop/test.kra as C:/Users/Stuart/Desktop/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 01 Nov 2020 21:29:27 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file. Hi, "01 Nov 2020 21:26:38 +0900: Failed to create a simple backup for C:/Users/Stuart/Desktop/test.kra in the same location as the file." This error happens if there is already a file with the name test.kra~ that cannot be removed on the desktop, either because it is open, or because it is write-protected. It can also happen if the Desktop folder isn't writable or if Controlled Access Folder is enabled in Windows Defender (https://docs.krita.org/en/KritaFAQ.html#windows-krita-cannot-save) There really isn't anything we can do about that in Krita: it's not a bug in Krita's code or in Qt's code. I'm really sorry, but we really cannot help you further with this. I have replicated the same save difficulty in the document folder. There are no folder restricitons that would prevent it from saving into its own file location. =============================================================================== SESSION: 01 Nov 2020 21:55:54 +0900. Executing C:\Program Files\Krita (x64)\bin\krita.exe Krita Version: 4.4.1, Qt version compiled: 5.12.9, loaded: 5.12.9. Process ID: 16348 -- -- -- -- -- -- -- -- ... 02 Nov 2020 23:19:53 +0900: Importing application/x-krita to application/x-krita. Location: C:/Users/Stuart/Documents/test.kra. Real location: C:/Users/Stuart/Documents/test.kra. Batchmode: 0 02 Nov 2020 23:19:54 +0900: Loaded image from application/x-krita. Size: 1920 * 1080 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3 02 Nov 2020 23:20:08 +0900: Importing application/x-krita to application/x-krita. Location: C:/Users/Stuart/Documents/test.kra. Real location: C:/Users/Stuart/Documents/test.kra. Batchmode: 0 02 Nov 2020 23:20:09 +0900: Loaded image from application/x-krita. Size: 1920 * 1080 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3 02 Nov 2020 23:20:23 +0900: Saving Document C:/Users/Stuart/Documents/test.kra as C:/Users/Stuart/Documents/test.kra (mime: application/x-krita). 1920 * 1080 pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No configuration 02 Nov 2020 23:20:23 +0900: Failed to create a simple backup for C:/Users/Stuart/Documents/test.kra in the same location as the file. |