| Summary: | Kdenlive crashing when creating a new project | ||
|---|---|---|---|
| Product: | [Applications] kdenlive | Reporter: | joonatan.rinne |
| Component: | Rendering & Export | Assignee: | Jean-Baptiste Mardelle <jb> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | crash | CC: | fritzibaby, julius.kuenzel |
| Priority: | NOR | Flags: | fritzibaby:
Translation_missing+
|
| Version First Reported In: | 20.08.2 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
More detailed crash log.
Another detailed crash log from x64dbg. |
||
|
Description
joonatan.rinne
2020-10-24 17:02:50 UTC
Please try these steps: https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version.2C_timeline_snaps_back.2C_cannot_import_clip. If it doesn't solve the issue let me know the steps you do for the crash. Created attachment 132970 [details]
More detailed crash log.
Click on Help -> reset configuration. Try again. It still crashes. Created attachment 133700 [details]
Another detailed crash log from x64dbg.
The audioclientcore.cpp error could be a microphone or webcam restriction in Kaspersky antivirus or other antivirus programs. Please check your antivirus settings. Do you are on windows 8? I'm on Windows 10. Also, I don't have Kaspersky or any other antivirus programs, just Windows Security. Can you start Kdenlive? If so -> CTRL+Shift+, (coma) -> Playback -> Audio driver -> try Wasapi or DirectSound (or WINMM for Win7). I can start it, and edit settings, but it crashes as soon as I create a new project. Changing to Directsound or Wasapi didn't help. But with WinMM, it doesn't crash anymore! Interesting. Adding clip to the timeline and playback is still fluent when you set to WinMM? What CPU and sound card/processor do you have? Can you please provide the information requested above? Please test also if this still occurs with the latest version (20.12.3 at the moment, https://kdenlive.org/en/download/) Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |