| Summary: | can't track the cursor | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Ritika <sanlily789> |
| Component: | Tablets (tablet issues are only very rarely bugs in Krita!) | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | tamtamy.tymona |
| Priority: | NOR | ||
| Version First Reported In: | 4.3.0 | ||
| Target Milestone: | --- | ||
| Platform: | Compiled Sources | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: | KritaSystemInformation.txt | ||
|
Description
Ritika
2020-08-28 16:01:44 UTC
Does it happen with both the mouse and the pen? Also please attach Help -> Show system information for bug reports before you make the change I talk about in the next sentence. Go to Configure Krita -> Display and change the Renderer and restart Krita. Does it work? On Fri, Aug 28, 2020, 10:00 PM Tymond < bugzilla_noreply@kde.org[1]> wrote: https://bugs.kde.org/show_bug.cgi?id=425907 Tymond < tamtamy.tymona@gmail.com[2]> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| | tamtamy.tymona@gmail.com[2] Status|REPORTED |NEEDSINFO Resolution|--- |WAITINGFORINFO --- Comment #1 from Tymond < tamtamy.tymona@gmail.com[2]> --- Does it happen with both the mouse and the pen? Also please attach Help -> Show system information for bug reports before you make the change I talk about in the next sentence. Go to Configure Krita -> Display and change the Renderer and restart Krita. Does it work? Thank you for reply I have check again mouse is working smooth but there is problem with xp pen. Mouse work with every renderer settings but pen doesn't work with none. Also with other software like ps and coreldraw the pen works smooth but not in krita. Here is the attachment Version: 4.3.0 Languages: en_US, en Hidpi: true Qt Version (compiled): 5.12.8 Version (loaded): 5.12.8 OS Information Build ABI: x86_64-little_endian-llp64 Build CPU: x86_64 CPU: x86_64 Kernel Type: winnt Kernel Version: 10.0.19041 Pretty Productname: Windows 10 (10.0) Product Type: windows Product Version: 10 OpenGL Info Vendor: "Google Inc." Renderer: "ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)" Version: "OpenGL ES 3.0 (ANGLE 2.1.0.57ea533f79a7)" Shading language: "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0.57ea533f79a7)" Requested format: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::CompatibilityProfile) Current format: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::NoProfile) Version: 3.0 Supports deprecated functions false is OpenGL ES: true QPA OpenGL Detection Info supportsDesktopGL: true supportsAngleD3D11: true isQtPreferAngle: true Hardware Information GPU Acceleration: angle Memory: 8090 Mb Number of Cores: 4 Swap Location: C:/Users/Ritika/AppData/Local/Temp Current Settings Current Swap Location: C:/Users/Ritika/AppData/Local/Temp Current Swap Location writable: true Undo Enabled: true Undo Stack Limit: 30 Use OpenGL: true Use OpenGL Texture Buffer: true Use AMD Vectorization Workaround: false Canvas State: OPENGL_SUCCESS Autosave Interval: 900 Use Backup Files: true Number of Backups Kept: 1 Backup File Suffix: ~ Backup Location: Same Folder as the File Backup Location writable: false Use Win8 Pointer Input: false Use RightMiddleTabletButton Workaround: false Levels of Detail Enabled: false Use Zip64: false Display Information Number of screens: 1 Screen: 0 Name: \\.\DISPLAY1 Depth: 32 Scale: 1 Resolution in pixels: 1920x1080 Manufacturer: Model: Refresh Rate: 60 1. mailto:bugzilla_noreply@kde.org 2. mailto:tamtamy.tymona@gmail.com Created attachment 131247 [details] KritaSystemInformation.txt On Fri, Aug 28, 2020, 10:00 PM Tymond < bugzilla_noreply@kde.org[1]> wrote: https://bugs.kde.org/show_bug.cgi?id=425907 Tymond < tamtamy.tymona@gmail.com[2]> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| | tamtamy.tymona@gmail.com[2] Status|REPORTED |NEEDSINFO Resolution|--- |WAITINGFORINFO --- Comment #1 from Tymond < tamtamy.tymona@gmail.com[2]> --- Does it happen with both the mouse and the pen? Also please attach Help -> Show system information for bug reports before you make the change I talk about in the next sentence. Go to Configure Krita -> Display and change the Renderer and restart Krita. Does it work? Thank you for reply I have check again mouse is working smooth but there is problem with xp pen. Mouse work with every renderer settings but pen doesn't work. Also with other software like ps and coreldraw the pen works smooth but not in krita. Here is the attachment 1. mailto:bugzilla_noreply@kde.org 2. mailto:tamtamy.tymona@gmail.com Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Please try this: - switch to Windows Ink in Configure Krita -> Tablet Settings, then restart your PC. - if it still doesn't help, reinstall your tablet driver. Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |