| Summary: | K3b does not burn Verbatim 700MB CD-R, it burns Philips CD-R perfectly. | ||
|---|---|---|---|
| Product: | [Applications] k3b | Reporter: | vegfoon |
| Component: | Burning/Hardware | Assignee: | k3b developers <k3b> |
| Status: | REPORTED --- | ||
| Severity: | normal | CC: | michalm, trueg, vegfoon |
| Priority: | NOR | ||
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | PCLinuxOS | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: | K3b debugging out put of failed burn | ||
System: Host: HP-Laptop Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia
base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: HP product: HP Notebook v: Type1ProductConfigId serial: <filter>
Chassis: type: 10 serial: <filter>
Mobo: HP model: 81ED v: 62.36 serial: <filter> UEFI: Insyde v: F.21 date: 10/27/2016
By the way, I used another, older laptop (Compaq Notebook) to try and burn a Verbatim CD-R. Same failure. Here's the system (Compaq) information.
System: Host: Notebook Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia
base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Hewlett-Packard product: Presario CQ62 Notebook PC
v: 0496100000252810001020000 serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: Hewlett-Packard model: 143B v: 62.3E serial: <filter> BIOS: Hewlett-Packard
v: F.2B date: 12/05/2011
If you have spare Verbatim CD-Rs, could you please try: * Using other software to burn the disk (e.g. Nero Burning ROM) * Using a desktop optical disc drive (ODD) or another external (USB) ODD I looked at Nero and can only find a Windows version, no Linux. I did use another burner earlier (Brasero). Similar problem: it ejected the Verbatim disk before burning. I have no other hardware than the two laptops I mentioned. I'll try and see if I can find one. If you have Wine installed, you can also try using ImgBurn on Linux. [1] [1] https://appdb.winehq.org/objectManager.php?sClass=version&iId=28961 |
Created attachment 131150 [details] K3b debugging out put of failed burn SUMMARY K3b fails to burn Verbatim 700MB CD-R while it perfectly burns the Philips equivalent. STEPS TO REPRODUCE 1. Insert Verbatim 700MB CD-R into laptop 2. Select some (large) audio file 3. Burn OBSERVED RESULT After a little time K3b ends up with a burn error. EXPECTED RESULT A perfectly burned CD-R SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION See attached Debugging Output of a burn that failed