Bug 425103

Summary:	Keyboard faiilure on Surface Laptop 2
Product:	[KDE Neon] neon	Reporter:	will <weilingriffiths>
Component:	general	Assignee:	Neon Bugs <neon-bugs-null>
Status:	RESOLVED DOWNSTREAM
Severity:	major	CC:	jr, neon-bugs-null, sitter
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description will 2020-08-07 10:36:34 UTC

SUMMARY
Laptop keyboard on the Microsoft Surface Laptop 2 doesn't work and I cannot type anything in. I can however, use a USB keyboard pluged in to the laptop.

OBSERVED RESULT
No keyboard input. Cannot type anything in. Keyboard is lit up, however. 

SOFTWARE/OS VERSIONS
Windows: 10 Home
Linux/KDE Plasma: Neon User Edition 5.19
KDE Plasma Version: 5.19.4
KDE Frameworks Version: 5.72.0
Qt Version: 5.14.2

ADDITIONAL INFORMATION

Comment 1 Christoph Feck 2020-08-26 22:16:00 UTC

Does it work in Ubuntu or Kubuntu?

Comment 2 will 2020-08-30 09:13:41 UTC

(In reply to Christoph Feck from comment #1)
> Does it work in Ubuntu or Kubuntu?

It does not work on any of them

Comment 3 Christoph Feck 2020-08-30 10:14:49 UTC

Then the problem is not in KDE software, but lower in the stack, possibly in the input drivers of the kernel.

Please report this issue directly to the Ubuntu bug tracker via https://bugs.launchpad.net/ubuntu

KDE neon uses Ubuntu as its base, and only adds newer KDE software.