Bug 425039

Summary: Decrypt/verify does not work
Product: [Applications] kleopatra Reporter: alexander.low
Component: generalAssignee: Andre Heinecke <aheinecke>
Status: REPORTED ---    
Severity: normal CC: kdepim-bugs, mutz
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Other   
Latest Commit: Version Fixed In:

Description alexander.low 2020-08-05 12:20:23 UTC
SUMMARY


STEPS TO REPRODUCE
1. I launched kleopatra as per usual
2. Clicked File on the top menu bar 
3. Clicked "Decrypt/Verify" 

OBSERVED RESULT

Usually a window will open allowing me to select a file to decrypt. This time no window opened for me to select a file. I tried closing and relaunching the program and same issue.  I also checked the certificate and it still seems to be valid and has not expired. Any suggestions would be greatly appreciated. Thanks.

EXPECTED RESULT

I expect a window to open allowing me to select files for decryption. But nothing shows up.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Andre Heinecke 2020-08-05 12:33:36 UTC
You can try to remove ~/.config/kleopatrarc to reset kleopatra's window states.

For more advice I would need to know the version / operating system you use.
Comment 2 alexander.low 2020-08-05 12:46:17 UTC
I'll try that - thanks. It turns out that right-clicking the file to decrypt works fine so fortunately I now have a workaround. Appreciate the quick response.