Bug 424178

Summary: Cannot update or install packages due to transaction error
Product: [Applications] Discover Reporter: Unknown <null>
Component: PackageKitAssignee: Dan Leinir Turthra Jensen <leinir>
Status: RESOLVED WORKSFORME    
Severity: normal CC: aleixpol, john.liptrot, me, null
Priority: NOR    
Version First Reported In: 5.19.3   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: the log

Description Unknown 2020-07-14 02:49:35 UTC
Created attachment 130102 [details]
the log

SUMMARY
On Archlinux I cannot update nor install any packages using Discover.

STEPS TO REPRODUCE
1. Install discover & packagekit-qt5 on archlinux
2. Press get updates or attempt to install a package

OBSERVED RESULT
(for updating)

Transaction error:  "[core]: unexpected system error" PackageKit::Transaction(0x561347ddeb30)
qml: message: [core]: unexpected system error
Transaction error:  "[core]: unexpected system error" PackageKit::Transaction(0x7fb518034e60)
qml: message: [core]: unexpected system error

(for installing)

percentage cannot be calculated
PackageKit error: PackageKit::Transaction::ErrorPackageDownloadFailed "Package download failed" "download library error"

full log in the attachment

EXPECTED RESULT
Should update + install properly

SOFTWARE/OS VERSIONS
Operating System: Arch Linux
KDE Plasma Version: 5.19.3
KDE Frameworks Version: 5.72.0
Qt Version: 5.15.0
Kernel Version: 5.7.7-arch1-1
OS Type: 64-bit
Processors: 8 ร— AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
Memory: 5.8 GiB of RAM
Graphics Processor: AMD RAVEN

ADDITIONAL INFORMATION
Comment 1 Godfrey Hendrix 2021-01-25 05:19:43 UTC
I am having similar issues with my install. It appeared to work for a bit, but now only the flatpak integration functions.
Comment 2 Aleix Pol 2021-01-26 00:49:57 UTC
Can you try with pacman and see if it works there?
Comment 3 john.liptrot 2025-10-10 20:02:43 UTC
(In reply to Aleix Pol from comment #2)
> Can you try with pacman and see if it works there?

Hi,

I'm assuming this is working now.

This ticket will close automatically if there is no response.

Thank you.
Comment 4 Bug Janitor Service 2025-10-25 03:47:25 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2025-11-09 03:47:35 UTC
๐Ÿ›๐Ÿงน This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.