Bug 420796

Summary:	Completely shuts down
Product:	[Applications] kdenlive	Reporter:	Anthony Price <wheresurhead>
Component:	User Interface & Miscellaneous	Assignee:	Jean-Baptiste Mardelle <jb>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	fritzibaby
Priority:	NOR	Flags:	fritzibaby: timeline_corruption+
Version First Reported In:	20.04.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Anthony Price 2020-04-30 11:14:17 UTC

SUMMARY
I am using rotoscoping on one of my projects. After around 20 seconds it just shuts down and I lose whatever work I managed to do within that 20 seconds. I thought it may have been as I was using the version just before 20.04.0 so I upgraded to it and it still happens. I not very tech minded so I don't know what is causing it. Other programs on my laptop run fine.

STEPS TO REPRODUCE
1. Open project
2. continue editing rotoscope key frame by keyframe
3. That's all I do

OBSERVED RESULT
Kdenlive just shuts down

EXPECTED RESULT
Not shutdown

SOFTWARE/OS VERSIONS
Windows: Windows 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
I hope this is enough information for you. If you do need more info I can try and get it but I would need step by step insructions to get it

Comment 1 emohr 2020-05-03 17:45:53 UTC

Thank you for reporting. Could you check this issue https://invent.kde.org/kde/kdenlive/-/issues/122 and let me know if it's similar to your issue. 

Do you use a coma or dot as decimal separator in your country? 
It could be while Kdenlive makes a backup saving it crashes. 

Make following test: Set only 1 or 2 keyframe -> wait 20 seconds -> does it crash?

Comment 2 emohr 2021-03-06 10:26:43 UTC

With the version 20.08 the coma point issue should be solved. With the version 20.12 the effects are checked and updated.

Please try with the latest version (https://kdenlive.org/en/download/)

Comment 3 Bug Janitor Service 2021-03-21 04:33:42 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2021-04-05 04:33:35 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!