Bug 417918

Summary:	Unable to open djvu in paths with accented characters
Product:	[Applications] okular	Reporter:	Andrea Panontin <apanontin>
Component:	DjVu backend	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	aacid
Priority:	NOR
Version First Reported In:	19.12.2
Target Milestone:	---
Platform:	Arch Linux
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Andrea Panontin 2020-02-20 11:04:56 UTC

SUMMARY
When trying to open a djvu file in a folder with an accented character in tis name (such as à, è, é, ì, ò, ù) okular gives an error.

STEPS TO REPRODUCE
1. Create a folder with such a character in its name (e.g. università, the italian for university)
2. save a .djvu file in the folder
3. Try opening the file

OBSERVED RESULT
The first time I try opening the file I get the following error
"Could not open file:///home/andrea/Desktop/università/Spiral out/Keep going/Profinite groups - Wilson, John S.djvu".
The second time I try opening the file I get no error dialog, but okular loads only the first page of the file.
If I try opening the file a third time it gets open in its entirety

EXPECTED RESULT
The file should get opened (in its entirety) on the first attempt

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: linux 5.5
(available in About System)
KDE Plasma Version: 5.18.1
KDE Frameworks Version: 5.67.0
Qt Version: 5.14.1

ADDITIONAL INFORMATION
I'm not really sure I can share my djvu files, even though it didn't seem to depend on the specific file I tried to open.
When filing the bug report, I chose "djvu backend" for the component because this problem does not happen with the same files, when converted to pdf, so I thought it was specific to the djvu component in okular.

Comment 1 Albert Astals Cid 2020-02-20 22:49:55 UTC

okular okularfiles/djvu/università/Profinite\ groups\ -\ Wilson\,\ John\ S.djvu 

works just fine for me, are you sure it's not that particular file? Can you try downloading other djvu files and see if you have the same problem?

Comment 2 Andrea Panontin 2020-02-21 08:54:33 UTC

(In reply to Albert Astals Cid from comment #1)
> okular okularfiles/djvu/università/Profinite\ groups\ -\ Wilson\,\ John\
> S.djvu 
> 
> works just fine for me, are you sure it's not that particular file? Can you
> try downloading other djvu files and see if you have the same problem?

I just realized I forgot to mention I was trying to open the files from dolphin.

In fact, following your comment, I just tried to open the files from the command line and it works with no problem.

I am quite new here, what should I do with the bug report? Close it and create a new one for dolphin?

Comment 3 Albert Astals Cid 2020-02-21 18:45:27 UTC

The thing is, clicking from it in Dolphin also works for me :/

And i'm also using Archlinux so we're basically using the same packages.

You can try opening a dolphin bug and linking to this one in case someone on their side has more idea of what may be wrong making it for me but not you, or maybe they can even reproduce

Comment 4 Bug Janitor Service 2020-03-07 04:33:13 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Bug Janitor Service 2020-03-22 04:33:13 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!