Summary: | I have been working on this piece for a couple of hours and the program started lagging, so I saved the file and closed the program. When I tried to open it, it kept saying Krita was not responding. Please just recover my artwork, even if layers are lost. | ||
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Product: | [Applications] krita | Reporter: | kaitsspamstuff |
Component: | File formats | Assignee: | Krita Bugs <krita-bugs-null> |
Status: | RESOLVED WORKSFORME | ||
Severity: | crash | CC: | halla |
Priority: | NOR | ||
Version First Reported In: | 4.2.8 | ||
Target Milestone: | --- | ||
Platform: | Microsoft Windows | ||
OS: | Microsoft Windows | ||
Latest Commit: | Version Fixed In: | ||
Sentry Crash Report: |
Description
kaitsspamstuff
2020-02-04 19:06:10 UTC
Please make available the .kra file so we can actually see what happened? Also, provide the contents of help->system information for bug reports. Sorry, it wouldn't let me upload the attachment through the website. On Tue, Feb 4, 2020 at 2:07 PM Boudewijn Rempt <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=417160 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > CC| |boud@valdyas.org > Platform|Windows CE |MS Windows > Status|REPORTED |NEEDSINFO > Resolution|--- |WAITINGFORINFO > > --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> --- > Please make available the .kra file so we can actually see what happened? > Also, > provide the contents of help->system information for bug reports. > > -- > You are receiving this mail because: > You reported the bug. Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Then please make the file available through another medium, because without the file, I cannot do anything for you. Once again, please provide a google driver, dropbox, wetransfer or other download link for the file so I can take a look; without access to the file I cannot help you. Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |