| Summary: | I was working with software krita 4.2.8 in the Windows 10 computer. When I want to work with this same document but in the Mac OS laptop, the software krita doesn't open the file. Can you help me, please? | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Fran <fran.torres7> |
| Component: | File formats | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | ghevan, kdelibs-bugs-null |
| Priority: | NOR | ||
| Version First Reported In: | 4.2.8 | ||
| Target Milestone: | --- | ||
| Platform: | Other | ||
| OS: | macOS | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: | Krita se ha cerrado inesperadamente | ||
|
Description
Fran
2020-02-02 07:05:04 UTC
Created attachment 125837 [details]
Krita se ha cerrado inesperadamente
This message of krita appears on screen of Mac laptop when I try to open the file of krita, which was worked and kept with windows 10 by me.
Thats suspicious, but it should run in High Sierra, however it could mean that somethin gin the build process in no longer compatible with HighSierra :/. Some questions: - is this the first krita you use in this mac? - If not, what version was working properly? (if it is first time, try an older version) Could you help me see what is happening by launching the application from terminal? Go to Krita App, right click "See package contents" Inside the package, navigate to: Contents/MacOS Right click "krita", open with -> Terminal It should open a terminal and launch krita from there, showing some insight into what is happening. Copy and paste the text from the terminal here. I did not read the title, forget the part about not being compatibel with High Sierra. The file must be using something conflicting in macOS. Only with the file We will know If the content in not on NDA could you attach your file, or paste a link to the file uploaded somewhere else? (drive, dropbox)? (if NDA, send me the link to my e-mail) Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |