Bug 417027

Summary:	Digikam does not start
Product:	[Applications] digikam	Reporter:	luema <luema>
Component:	Bundle-Windows	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	caulier.gilles, metzpinguin
Priority:	NOR
Version:	6.4.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:	7.3.0
Sentry Crash Report:
Attachments:	Gestione Here is the log file

Description luema 2020-02-01 16:16:06 UTC

SUMMARY


STEPS TO REPRODUCE
1. program installed regularly
2. but it doesn't start.
3. Uninstalled clean registry reinstalled but not working. Not even if started as an administrator

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10 updated
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 caulier.gilles 2020-02-01 16:19:08 UTC

There are some pending digikam.exe processes running in background (as defunc) ?

If yes, force to kill these items, and try again...

Gilles Caulier

Comment 2 luema 2020-02-01 16:32:37 UTC

Created attachment 125593 [details]
Gestione

Comment 3 luema 2020-02-01 16:33:01 UTC

I do not believe. The problem occurs immediately, at the first installation.
Even after a restart, the program does not start.
O meglòio nothing appears but remains running

Comment 4 Maik Qualmann 2020-02-01 18:27:10 UTC

Please download DebugView from Microsoft and start it. Now start digiKam. Please post the output that appears in DebugView.

Maik

Comment 5 luema 2020-02-01 19:17:14 UTC

Created attachment 125600 [details]
Here is the log file

Comment 6 luema 2020-02-01 19:17:45 UTC

thank you

Comment 7 Maik Qualmann 2020-02-01 19:33:13 UTC

Hmm, neither of these two messages comes from digiKam. It almost seems as if digiKam is not started at all. Do you have an anti-virus program that prevents the start?

Please try the current digiKam-7.0.0-Beta3 from this location:

https://files.kde.org/digikam/

For a 64-bit system this would be the right setup file:

https://files.kde.org/digikam/digiKam-7.0.0-beta3-20200130T155449-Win64.exe

Maik

Comment 8 caulier.gilles 2020-03-15 15:34:16 UTC

Luema,

didi you seen the last comment #7 from Maik ?

Gilles Caulier

Comment 9 caulier.gilles 2020-07-30 09:45:10 UTC

digiKam 7.0.0 stable release is now published:

https://www.digikam.org/news/2020-07-19-7.0.0_release_announcement/

We need a fresh feedback on this file using this version.

Thanks in advance

Gilles Caulier

Comment 10 caulier.gilles 2021-03-30 06:53:43 UTC

digiKam 7.2.0 official release is published with more than 360 files closed from bugzilla:

https://www.digikam.org/news/2021-03-22-7.2.0_release_announcement/

Can you reproduce the dysfunction with this version ?

Thanks in advance for your feedback

Gilles Caulier

Comment 11 caulier.gilles 2021-05-06 15:09:57 UTC

Not reproducible with 7.3.0 pre-release installer. Closed